Program Coordinator

Sevita•Beaumont, TX

12d

About The Position

The Program Coordinator manages, coordinates, and oversees programs and projects supporting individuals with intellectual and developmental disabilities. The role coordinates staff meetings and develops personal and service plans with consumers and guardians. It monitors service delivery, staff training, regulatory compliance, site budgets, staffing, and consumer records. The coordinator also supports staff recruitment, retention, supervision, and performance management; maintains relationships with funding sources and other providers; and helps ensure effective, safe, and compliant services. Other duties may be assigned.

Requirements

Bachelor’s degree in Business, Health Care Administration, or Social Services; alternatively, a high school diploma or GED and three years of related job experience may be substituted where area regulations permit. Exceptions require written Regional Management approval.
At least two years of verifiable work experience providing services and supports to individuals with developmental disabilities.
Experience managing systems, processes, and people.
Valid driver’s license, in most cases.

Nice To Haves

One year of previous supervisory experience preferred.

Responsibilities

Coordinate team meetings and create personal and service plans for each consumer and guardian.
Ensure consumer and guardian participation in developing service plans and personal futures plans.
Schedule and chair vacancy screenings and develop waiting lists for potential consumer vacancies.
Develop and implement service plans within 30 days of move-in, annually, when significant changes occur, and when moving out.
Monitor, implement, and supervise service-plan and personal-futures-plan delivery and staff training.
Ensure written training programs are implemented and revised as needed.
Ensure service sites meet contractual, legal, and regulatory requirements; coordinate plans of correction as needed.
Foster team spirit and company pride, motivate team members, and work toward agency objectives.
Monitor quality indicators and document consumer progress or regression; initiate discharge planning when appropriate and maintain records.
Manage spending within approved budgets, including household, repair, vehicle, personnel, and consultant costs.
Monitor workers’ compensation and unemployment claims, proactively reducing claims and agency risk.
Monitor consumer finance documentation and compliance with company health and safety programs.
Attend industry functions and develop positive relationships with other providers and funding sources.
Use problem-solving and mediation skills to address employee conflicts; review exit interview results and investigate concerns.
Manage budgeted staff hours to support effective and efficient service delivery.
Implement staff recruitment and retention programs and oversee or participate in hiring in accordance with company policy and applicable employment law.
Work toward achieving and maintaining Affirmative Action goals at assigned service sites.
Ensure assigned staff receive appropriate training and supervision and are evaluated fairly and on time.
Recognize staff through Pro team, performance management evaluations, and individual development goals.
Communicate relevant upper-management information and job opportunities to employees.
Maintain or monitor training reports to ensure staff training is completed on time.
Perform other duties as assigned.