Program Coordinator CCSF Island Bay Homes

Catholic Charities•San Francisco, CA

9d•Onsite

About The Position

The Program Coordinator develops, coordinates, implements, and evaluates educational, recreational, cultural, and wellness programs reflecting the needs and interests of residents of all ages. Working with program staff, community partners, volunteers, and residents, the coordinator creates opportunities for social connection, lifelong learning, family engagement, and resident well-being. The role is onsite five days a week. Work schedules may vary with seasonal programming, special events, and operational needs, including occasional evenings. The coordinator supports parenting skills through workshops, support groups, and presentations; plans intergenerational programs; coordinates tutoring and other educational and workforce-readiness activities; and organizes special events and community-building programs. The role also includes coordinating participant transportation, maintaining safe and organized activity areas, collaborating with program leadership and case managers, and supporting accurate case records and Performance and Quality Improvement (PQI) reporting. The position requires maintaining confidentiality and delivering services in a safe, inclusive, trauma-informed, and culturally responsive manner. Fingerprints, a negative tuberculosis test, and a First Aid Certificate are required before the first day of employment. COVID-19 proof of vaccination is not required. Driving is not required. The work may involve challenging client behaviors, occasional exposure to various supplies, scents, cleaning products, latex, bleach solution, cigarette smoke, animals, fumes, dust, poor ventilation, and moderate to excessive noise, as well as outdoor conditions without effective weather protection and travel using various modes of transportation.

Requirements

At least four years of related experience and a minimum of a high school diploma or equivalent, or a bachelor's degree in human services, adult education, or a related field.
Functional knowledge of Microsoft Office products and computer literacy.
Ability to work as a team member and plan group activities.
Leadership abilities, teaching experience, and the ability to take charge or make decisions as needed.
Knowledge of mandatory reporting requirements for people working with children, including laws and procedures related to child abuse matters.
Knowledge and experience in arts and crafts, music, poetry, cooking, exercise, gardening, or similar activities.
Solid written and verbal communication skills and excellent interpersonal skills.
Ability to promote a positive professional and organizational image in the community.
Ability to deliver culturally competent services and work effectively in cross-cultural situations.
Fingerprints, a negative tuberculosis test, and a First Aid Certificate are required before the first day of employment.
Ability to meet the position's physical demands, including frequent standing, stooping, kneeling, walking, and repetitive wrist, hand, or finger movements.

Nice To Haves

Experience working with homeless and/or marginally housed families.
Experience working with community agencies and resources, including large urban school districts.
Second-language skills in Mandarin, Cantonese, or Spanish.

Responsibilities

Develop and implement daily and weekly activity calendars and task calendars for families based on their needs and expectations.
Develop, coordinate, facilitate, and evaluate educational, recreational, cultural, and wellness activities for youth, families, and seniors.
Assist in developing parenting skills through workshops, support groups, and presentations.
Plan and implement intergenerational programming that fosters relationship-building and community engagement.
Coordinate tutoring, homework assistance, workforce-readiness workshops, resume development, digital literacy, financial literacy, and enrichment activities.
Coordinate special events, seasonal celebrations, health fairs, educational workshops, and community-building activities.
Coordinate participant transportation.
Maintain safe, clean, and organized activity areas.
Ensure activities are conducted safely and inclusively, using trauma-informed and culturally responsive practices.
Collaborate with the Program Director, Site Manager, and Case Managers on resources, activities, and support for activities.
Attend meetings and training programs as requested.
Complete accurate and timely data entry for PQI reporting and case record reviews, and submit case records on time.
Serve on a quarterly case record review committee and on a department or program PQI committee responsible for monitoring goals and reporting.
Maintain participant confidentiality.