PROGRAM COORDINATOR

City of New York • New York, NY

1d • $62,868 - $72,298 • Onsite

About The Position

The Program Coordinator works in the Office of Performance Management and Data Analytics (OPMDA), which reports and analyzes data on social service programs administered by the New York City Human Resources Administration and Department of Homeless Services. The office supports data-driven management and decision-making by developing performance management systems to measure operational processes and outcomes.

The role focuses on reporting and analysis needed for ongoing agency management and performance monitoring, including ensuring mandates and performance levels are maintained. The position is listed as a Community Coordinator (job number 56058) and is based at 4 WTC/150 Greenwich Street, New York, NY 10007, with a 9–5 schedule.

Requirements

• A bachelor's degree from an accredited college and two years of experience in community work or community-centered activities related to the described duties; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities related to the described duties.

Responsibilities

• Maintain a portfolio of ongoing and ad-hoc reports, data analyses, and performance management tools to assess the impact and effectiveness of agency anti-poverty services and initiatives, including Family Independence Administration operations.
• Monitor statistics related to the Family Independence Administration’s client population and research trends to provide data-driven explanations.
• Collect data from multiple sources, coordinate with stakeholders on timely delivery of key metrics, and query agency databases using SQL.
• Assist with report optimization, data collection strategies, and documentation.
• Provide quality assurance for integrating data sources when automating new reports.

What This Job Offers

• Job Type: Full-time