Program Coordinator

Universities of Wisconsin•Milwaukee, WI

21d•$57,000 - $62,000

About The Position

Under the general supervision of the Institute Director, the Program Coordinator/Outreach Coordinator initiates, plans, implements, and evaluates continuing education curriculum, local tours, and day trips for the Osher Lifelong Learning Institute, with a broad focus that appeals to Institute members. The role supports the delivery of programs for older adults and helps maintain and extend the Institute’s scope, strength, and reputation by researching new program options, recruiting suitable presenters, and increasing enrollment. The coordinator also supports a growth strategy that offers prospective members a wide variety of educational programs. The Institute at the University of Wisconsin–Milwaukee’s School of Continuing Education serves adults who share a love of learning. Its programs cover a variety of topics and take place at the UWM Hefter Conference Center and offsite in the community. The Institute offers more than 500 programs annually to over 2,000 members, including day tours and extended travel. The coordinator works with professional staff and volunteers throughout program development and implementation, and may supervise other program support personnel when needed.

Requirements

Bachelor’s degree.
Three years of related professional experience.
Excellent customer service skills.
Evidence of training in adult education and/or work experience with older adults.
Demonstrated experience in program development, implementation, and evaluation.
Strong organizational planning and problem-solving skills.
Excellent communication skills, including public speaking experience.
Demonstrated proficiency working within a Microsoft Office environment.
Ability to maintain flexible hours, including occasional nights and weekends, to support Institute programs.
Basic knowledge of liberal arts subject matter and the wants and needs of older adult populations.
Ability to communicate and work effectively with professional staff and volunteers throughout program development and implementation.
Ability to work independently and take initiative when appropriate.

Nice To Haves

Master’s degree.
More than three years of program or project management experience.
Three or more years of experience working with older adults.
Degree or coursework rich in liberal arts curriculum.
Experience managing volunteers.

Responsibilities

Work with the Institute Director and volunteer committees to develop and expand program offerings, including short courses, talks, and Go-Explore field trips.
Research and identify lecture presenters in areas of member interest.
Assist with in-person courses by greeting members, introducing presenters, managing technology, and facilitating discussion.
Attend monthly committee and subcommittee meetings and support and guide volunteer committees.
Lead regional Go-Explore tours and day trips when needed, and assist with long-distance travel as needed.
Manage, monitor, and respond to program inquiries from current and prospective members.
Provide regular reports and updates to Institute volunteers to support program planning.
Coordinate with the SCE Marketing Team, Go-Explore Committee volunteers, and Osher staff on developing and distributing the Institute program catalog three times per year.
Work with programming volunteers to recruit, train, and evaluate program presenters.
Supervise the work of other program support personnel when needed.
Attend and support Institute special events.
Collaborate with other SCE staff members and support the mission and priorities of SCE.
Attend SCE meetings and functions.
Perform other duties as assigned.