Program Coordinator, Continuing Education and Professional Development

Miami Dade College • Miami, FL

23h

About The Position

Miami Dade College seeks an organized, service-oriented Program Coordinator to coordinate the daily operations of Continuing Education and Professional Development programs. The role supports students and instructors, manages course logistics, and promotes learning opportunities that respond to community needs.

The Program Coordinator prepares and maintains semester schedules, secures classrooms, coordinates course changes and cancellations, and ensures accurate course information in College systems and on the website. The position responds to student questions and concerns, communicates schedule and instructor changes, resolves student/instructor conflicts, and prepares course completion certificates. It also supports instructors and staff through orientations, training, and coordination of instructional materials, supplies, textbooks, and equipment.

The role helps develop relevant course offerings and clear course descriptions, promotes programs and enrollment through marketing plans and campaigns, verifies fee payments, distributes rosters and attendance forms, reviews evaluations, monitors instructor performance, and maintains program records. The position also plans, assigns, and supervises staff work to support accurate information and responsive community service.

Requirements

• Bachelor’s degree in an appropriate field and four (4) years of related experience, or a Master’s degree in an appropriate field.
• All degrees must be from a regionally accredited institution.
• Knowledge of college organization, goals, policies, and procedures, as well as office management principles and practices.
• Excellent organizational, interpersonal, oral, and written communication skills.
• Proficiency with personal computers and related software applications.
• Ability to analyze and interpret business publications, technical procedures, regulations, and instructions presented in various formats.
• Ability to prepare reports, business correspondence, and procedure manuals, and present information effectively to diverse audiences.
• Ability to solve practical problems, manage competing priorities, and plan, assign, and supervise work.
• Ability to work effectively with students, faculty, staff, and members of a diverse community.

Responsibilities

• Prepare and maintain semester schedules, secure classrooms, and coordinate course changes and cancellations.
• Ensure accurate course information in College systems and on the website.
• Respond to student questions and concerns, communicate schedule and instructor changes, resolve student/instructor conflicts, and prepare course completion certificates.
• Orient new instructors to College policies and procedures and train staff on semester course offerings.
• Coordinate instructional materials, supplies, textbooks, and equipment.
• Create clear, accurate course descriptions and help develop programs that reflect community interests and learning needs.
• Develop marketing plans and conduct campaigns to increase program awareness and student participation.
• Verify fee payment before classes begin, distribute rosters and attendance forms, review student evaluations, monitor instructor performance, and maintain program records.
• Plan, assign, and supervise staff work to support accurate information and responsive service to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level