Professional Education Coordinator

Galvanize
•$110,000 - $120,000

About The Position

The Professional Education Coordinator is a resourceful, data-driven operations professional who serves as the operational backbone of Galvanize Therapeutics’ education programs. The role owns logistics, technology, and process optimization to deliver effective learner experiences, build scalable systems, and drive continuous improvement across workstreams. The position supports both internal and external training programs and works cross-functionally in a dynamic environment. The role oversees physician-program registration, coordinates live and virtual education events, manages document control and educational-material compliance, administers Key Opinion Leader reimbursements, and owns analytics and automation platforms for the Professional Education team. It also analyzes program performance and turns findings into recommendations that improve operational efficiency and program impact. The stated base pay is $110,000–$120,000 per year, depending on location, skills, qualifications, and experience. Galvanize Therapeutics offers a benefits package to full-time employees.

Requirements

  • Bachelor’s degree in Business, Operations, Education, or a related field.
  • Three to five years of experience in operations, program coordination, or professional education within medical device, healthcare, or life sciences.
  • Understanding of regulatory requirements for healthcare professional interactions, including the Sunshine Act and company compliance policies.
  • Knowledge of medical device industry standards and best practices for physician education.
  • Proficiency with Learning Management Systems, CRM tools such as Salesforce, and document control platforms such as Arena.
  • Familiarity with analytics and automation tools and ability to leverage AI-driven solutions for process optimization.
  • Strong Excel and data visualization skills.
  • Exceptional organizational and project management skills, including the ability to manage multiple priorities.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and stakeholder management skills, with the ability to work cross-functionally.

Nice To Haves

  • An advanced degree.
  • Experience in startup or high-growth environments.
  • Experience with Power BI or similar tools.

Responsibilities

  • Oversee and track registration for the BOOST Physician Education Program, ensuring accurate data capture, timely communication, and a seamless participant experience.
  • Manage end-to-end logistics for education events, including scheduling, venue coordination, materials preparation, and stakeholder communication for live and virtual programs.
  • Lead Professional Education document control in the Arena Quality Management System, including pre-review tracking, final submissions, and approval workflows.
  • Maintain compliance and version integrity across educational materials.
  • Administer Key Opinion Leader reimbursement processes, ensuring expenses are handled accurately, promptly, and in compliance with company policies and regulatory requirements.
  • Design and implement scalable, technology-enabled processes to improve internal and external training programs, using automation and AI-driven tools to streamline workflows and enhance learner experience.
  • Own analytics and automation platforms used by the Professional Education team, driving adoption, optimizing functionality, and leading continuous improvement initiatives.
  • Collect and analyze program performance metrics, identify trends, bottlenecks, and improvement opportunities, and translate insights into actionable recommendations.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Short- and long-term disability protection
  • 401(k)
  • Flexible paid time off
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