PROGRAM COORDINATOR

Apis Services Inc•Reading, PA

About The Position

Supportive Concepts for Families, Inc. is seeking a Program Coordinator to support residential and community-based services for individuals with intellectual and developmental disabilities in Berks County. The role provides oversight of 5–10 CLA sites, including weekly oversight of each site, equitable distribution of oversight time, and filling in for shifts to meet ratio needs when necessary. The coordinator also participates in quality inspections, including monthly awake-night inspections with a Program Specialist, and completes other assigned program oversight. The position includes tracking completion of APC weekly oversight, required paperwork, and SetWorks documentation; general supervision of staff; an on-call responsibility; and completion of required training hours. Familiarity with behavioral health and intellectual/developmental disability regulations is expected. Paid training is provided. The schedule is full-time and flexible based on program needs; weekend, holiday, and emergency coverage may be required, as well as participation in an on-call rotation.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in human services or a related field.
  • Knowledge of and ability to work with individuals with intellectual and developmental disabilities.
  • Excellent communication and organizational skills.
  • Strong attention to detail.
  • Ability to successfully complete required training programs and certifications.
  • Ability to work a flexible schedule based on program needs, with weekend, holiday, and emergency coverage when required.
  • Ability to lift up to 50 pounds; stand, walk, bend, and assist individuals as needed; and perform essential job functions with or without reasonable accommodation.

Nice To Haves

  • Experience in residential services, program coordination, or supervisory responsibilities.
  • Knowledge of medication administration practices, person-centered supports, and applicable regulations.

Responsibilities

  • Provide oversight for 5–10 CLA sites, with equal oversight time across sites and filling in for shifts to meet ratio needs as required.
  • Conduct weekly oversight of each CLA.
  • Participate in quality inspections as needed, including monthly awake-night inspections with a Program Specialist.
  • Complete assigned program oversight.
  • Track completion of APC weekly oversight, required paperwork, and SetWorks documentation.
  • Provide general supervision of staff.
  • Participate in the on-call rotation and fulfill on-call responsibilities.
  • Complete required training hours.
  • Maintain familiarity with BH/IDD regulations.
  • Transport individuals and operate agency vehicles when required.

Benefits

  • Competitive compensation
  • DailyPay access to earned wages before payday
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee Assistance Program
  • Wellness programs
  • Employee referral bonuses
  • Company-paid training
  • Professional development opportunities
  • Certification opportunities
  • Leadership development programs
  • Career advancement opportunities
  • Opportunities across multiple service lines
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