Program Coordinator

EO•Abingdon, VA

24d•$43,011 - $57,348•Onsite

About The Position

The Program Coordinator provides case management services to participants in EO’s Project Health initiative. The role creates expanded learning opportunities and helps participants discover meaningful career opportunities, with a focus on connecting historically marginalized communities to high-quality, family-sustaining healthcare jobs while supporting regional healthcare infrastructure and long-term economic stability. The Coordinator also cultivates and manages business and healthcare employer partnerships to strengthen participant recruitment, engagement, work-based learning, job placement, and retention. The position is based in EO’s Abingdon, Virginia office, with at least 50% of working time spent in the field serving assigned Project Health localities. The employee should be able to work core hours of 8:00 AM to 5:00 PM, with occasional meetings, events, and possible emergencies outside those hours. The role requires independent travel and availability for early morning, evening, and/or weekend meetings as needed.

Requirements

Bachelor’s degree or higher from an accredited four-year college or university.
Valid driver’s license and automobile insurance.
Ability to work core hours of 8:00 AM to 5:00 PM, with occasional meetings, events, and possible emergencies outside core hours.
Ability to travel independently where needed and attend early morning, evening, and/or weekend meetings.
Reliable high-speed home internet.
Ability to work independently and as part of a team, with an energetic and positive attitude.
Commitment to maintaining the integrity and confidentiality of organizational and partner information.
Strong organization, time management, accuracy, productivity, and prioritization skills.
Excellent critical thinking, analytical skills, and judgment.
Self-starter with attention to detail, initiative, multitasking ability, and aptitude for logistics.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment, manage ambiguity, and meet tight schedules.
Understanding and experience with computer applications, including the internet and Microsoft Office products.
Working knowledge of office equipment, including computers, printers, copiers, and conference phones.
Working knowledge of online remote-work technologies.
Working knowledge of medical and healthcare training programs, pathways, and industry requirements.
Demonstrated relationship-management and business-development skills, including initiating employer outreach, communicating program value, cultivating trust, and maintaining productive partnerships.
Ability to balance participant-centered case management with employer responsiveness and address both participant barriers and business-partner needs.
Ability to sit and talk or hear regularly; use hands to finger, handle, or feel frequently; and stand and walk occasionally.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to meet the position’s vision requirements, including close and distance vision, peripheral vision, depth perception, and adjustment of focus.
Ability to drive for an extended period of time.

Nice To Haves

Experience in employer engagement, business development, workforce partnerships, account or relationship management, or a closely related function.
Residence in the EO service area.

Responsibilities

Serve as a technical support specialist for Workforce Innovation initiatives and provide onsite support and monitoring as required.
Work with the Director to facilitate grant work plans, complete project reports, and coordinate efforts and initiatives.
Maintain in-depth knowledge of the project and its place within EO’s portfolio of grants and projects.
Represent EO as a community ambassador and liaison, demonstrating exceptional citizenship and raising awareness of EO’s mission.
Build and maintain relationships with local employers and industry partners as part of community engagement efforts.
Maintain participant and partner records across multiple systems and formats, tracking outreach, employer commitments, referrals, work-based learning activities, interviews, placements, and retention outcomes.
Attend quarterly advisory council meetings in collaboration with the Director.
Support recruitment, engagement, and ongoing participation of healthcare employers and other business partners in advisory activities.
Attend relevant professional development and maintain appropriate certifications for project implementation, if needed.
Manage participant caseloads, maintain accurate documentation, and provide consistent follow-up to support successful outcomes.
Review requests for student support materials and ensure timely and accurate processing.
Recruit and engage prospective participants.
Provide individualized guidance on career pathways, goal setting, decision-making, and workforce readiness.
Build and maintain partnerships with K–12 institutions, community colleges, and workforce training programs to support student success and pipeline development.
Coordinate introductions, hiring events, job-shadowing and work-based learning opportunities, interviews, and employer feedback between participants and employer partners.
Educate employer partners about current and emerging workforce needs, communicate participant talent and program value, and develop opportunities aligned with business and participant needs.