Program Coordinator

AMOpportunities

17d•$50,000 - $53,000•Remote

About The Position

The Program Coordinator manages relationships with healthcare professionals, ensures program quality, and supports international and domestic medical students. Serving as a liaison to physicians and administrators, the coordinator oversees document collection, eligibility vetting, program audits, and compliance with healthcare facilities. The role maintains strong relationships to support positive experiences and continued use of the AMO platform, keeps program information accurate and current, and supports compliance and document screening. The position may be fully remote, with candidates expected to reside in Alabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, Texas, or Wisconsin. AMOpportunities operates remotely unless otherwise stated; this role also has the option to work at the River North Office. The coordinator communicates with healthcare professionals, resolves issues involving preceptors, clinical sites, and trainees, and collaborates with internal teams on onboarding, placements, compliance, recruitment, and process improvement. The role also supports credentialing, payment setup, stipend negotiations, and coordination of clinical rotations.

Requirements

Strong verbal and written communication skills for internal and external interactions.
Ability to persuasively present new offerings and upsell to clients.
Active listening skills, including the ability to absorb information, ask effective questions, and turn information into action plans.
Adaptability in a dynamic workplace.
Strong organizational skills, attention to detail, and ability to manage and prioritize multiple tasks and projects.
Ability to discern leads for new business.
Self-starter able to set and achieve goals without daily supervision.
Problem-solving ability, urgency, and self-confidence in a results-oriented environment.
Ability to understand partners’ needs, culture, and objectives.
Experience communicating with medical professionals and previous healthcare experience, clinical or medical education.
Interest in healthcare or medical education.
Experience managing multiple tasks.
Bachelor’s degree or a minimum of three years of experience in the relevant field.
Must reside in Alabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, Texas, or Wisconsin.

Responsibilities

Communicate by phone and email with healthcare professionals, supporting and guiding them to remain active on the AMO platform and meet trainee educational needs and learning objectives.
Address and resolve issues related to preceptors, clinical sites, and trainees, and educate stakeholders on best practices as needed.
Develop strong working relationships with the Fulfillment team, including Programs and Customer Success, and collaborate with Implementation, Clinical Outreach, and Business Development.
Periodically check state licensing boards and relevant certifications, and conduct program audits to ensure accuracy and continued compliance of contracted medical professionals.
Review immunizations and other required paperwork before organizing and sending documents to clinical sites for final approval and enrollment.
Work with the Implementation team to complete program onboarding to the AMO platform and educate preceptors about hosting trainees.
Guide preceptors from initial placement requests through completion of clinical rotations, coordinating schedules among sites, students, and schools.
Collaborate on departmental projects to streamline processes, engage current preceptors, audit programs, and meet data-driven goals and KPIs.
Work with preceptors and AMO Site Coordinators on hospital credentialing requirements and contact information for affiliation agreements.
Work with the Clinical Outreach team to recruit new sites and build referral networks.
Support payment setup and stipend negotiations.
Maintain knowledge of healthcare, medical education, and evolving products and services.
Perform other duties as assigned.