Program Coordinator

WESTCARE INC•Lookout, KY

12d•$18 - $25•Onsite

About The Position

The Program Coordinator provides coordination, leadership, and support in a residential setting, helping oversee a holistic approach to residential treatment for people diagnosed with substance use or co-occurring disorders. The role also oversees the facility’s day-to-day operations to help maintain safety and regulatory compliance. The position is based in Elkhorn City, Kentucky, and work is performed in office and field settings; outdoor activities and travel between multiple locations may be required.

Requirements

Excellent verbal and written communication skills, including the ability to develop a professional plan.
Experience, confidence, and comfort working with other agencies and groups.
Interpersonal skills and the ability to work with people from diverse backgrounds and help consortium members and staff resolve relationship and other problems.
At least two years of residential experience in the behavioral health field.
Experience working with individuals with mental health and substance abuse disorders.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to high ethical standards, particularly confidentiality requirements.
Professional appearance and demeanor.
Cultural and linguistic sensitivity to the populations served.
Regular and prompt attendance throughout employment.
Ability to perform essential duties with or without accommodation, including standing, walking on even and uneven surfaces, sitting for extended periods, bending, twisting, reaching, balancing, occasional lifting and carrying up to 50 pounds, navigating stairs, and using computer and telephone systems.
Ability to use approved physical de-escalation techniques to defend oneself and clients in physically abusive situations.
Ability to communicate orally, hear detailed information, and see clearly at close and distant ranges.
Ability to collect and analyze complex numerical and written data and verbal information and reach logical conclusions.
Ability to cooperate and exchange information with clients, coworkers, managers, the public, and employees at all levels.
Ability to work under stress and in emotionally charged settings, and use approved mental or verbal de-escalation techniques in abusive situations.

Nice To Haves

Bachelor’s degree preferred.
At least two years of experience in social work or a related field preferred.
Intake and assessment experience highly preferred.
Bilingual ability preferred.
Prior experience using office equipment, including phones, scanners, printers, fax machines, and web cameras, highly desired.

Responsibilities

Assist the Program Director with scheduling, staffing, and reporting as requested.
Facilitate meetings as needed for the consortium, public, and community leaders.
Ensure directives from the Program Director are completed by assigned staff.
Assist in closing coverage gaps as needed.
Prepare, submit, and distribute reports as directed by the Project Director.
Help develop community relationships needed to achieve project goals and maintain positive relationships between WestCare and community agencies.
Work with other program staff to solve issues as they arise.
Facilitate staff orientation and ongoing training when directed by the Program Director.
Assist with program marketing, including speaking to groups to strengthen community partnerships.
Help the program meet commitments to funding sources through properly completed evaluations and forms and timely submission of documentation.
Oversee daily facility operations to maintain safety and regulatory compliance.
Participate in weekly treatment team meetings.
Ensure facility compliance with health, fire, and other regulatory standards.
Embrace and embody WestCare Foundation’s mission, vision, guiding principles, clinical vision, and goals.
Perform other duties as assigned.