Program Coordinator

Sierra Nevada Journeys•Portola, CA

5d•$24 - $26•Onsite

About The Position

Sierra Nevada Journeys is hiring a full-time, year-round Program Coordinator for its Outdoor Education Camp in Portola, California. The coordinator works closely with the Programs Manager and Director of Programs to coordinate and develop Outdoor Overnight Learning, Community Groups, and Specialty Camp programs. Duties include pre-trip coordination, program scheduling, teacher debriefs, post-course student evaluations, office support, and helping maintain the organization’s risk mitigation processes and procedures. The role focuses primarily on preparing and delivering outdoor education, community, and summer programming. The coordinator serves as a liaison for schools and community and specialty groups; organizes schedules, materials, and resources; collaborates with and supports staff; communicates with participants and group leaders; and helps build relationships with schools and organizations. Additional responsibilities include office operations, support for program delivery and staff training, and maintaining written policies and procedures and accreditation-related materials.

Requirements

2–3 years of responsible work experience performing varied administrative and office support work.
1–2 years of coordination or program leadership experience.
Excellent organizational and problem-solving skills, including the ability to prioritize multiple and diverse tasks.
At least 2 years of experience using Microsoft Office and other software packages.
Ability to work regular business hours Monday through Friday and evenings and weekends as needed.
Excellent written and verbal communication skills.
Ability to maintain a professional appearance and communicate clearly, tactfully, and courteously with the public.
Ability to maintain a positive attitude when interacting with students, staff, and guests in a dynamic, fast-paced environment.
Excellent project management skills, including multitasking, meeting deadlines, and working with a team both in person and remotely.
Ability to prepare and manage accurate file systems consistent with standard office practice.
Ability to use critical thinking and time-management principles to develop effective work plans and achieve goals.
Ability to pass a background check.
Employees must attest in writing that they have up-to-date immunizations against diseases required for public school attendance in the state where they work.
Current Red Cross First Aid and CPR certification, or ability to acquire it within 90 days after employment.

Nice To Haves

Familiarity with the University of California at Berkeley's BEETLES (Better Environmental Education, Teaching, Learning & Expertise Sharing) Program.
Bilingual in Spanish.

Responsibilities

Plan and develop programs that meet participant needs, including coordinating pre-trip communication and serving as a liaison for schools, community groups, and specialty groups.
Coordinate program details, including schedules, materials preparation, and location and resource allocation in collaboration with program leadership.
Collaborate with staff and group leads to support effective program delivery, including training and support.
Communicate promptly and professionally with group leaders, parents, and administrators by phone, email, and in person; greet visitors, teachers, and staff; and facilitate chaperone orientations or group welcomes.
Build and maintain relationships with schools and organizations to retain and increase participation in Sierra Nevada Journeys programs.
Oversee the functionality, pricing, and vendor continuity of the organization's online clothing and promotional store.
Collaborate with other departments and community organizations to share information and enhance programming; attend weekly manager meetings and report relevant information.
Support daily office operations, including office supply management and checking or delivering mail and phone messages.
Serve as an initial contact for visitors and callers and direct them to appropriate assistance.
Scan bills, submit bank deposits as needed, and assist the Fundraising Department with processing camp donations.
Maintain office space and equipment, troubleshoot issues, and coordinate service calls and vendor relationships.
Support training and mentoring of On-Site Coordinators, Lead Instructors, and Outdoor Program Instructors in Overnight Outdoor Learning and camp programming.
Facilitate teacher or group debriefs at program completion; teach Overnight Outdoor Learning and Community Group programs; and serve as an on-site liaison for those groups.
Assist with hiring as needed and support other Sierra Nevada Journeys programs as needed.
Maintain, organize, and update written policies and procedures.
Collaborate across departments to support compliance in areas including transportation, emergency procedures, staff policies, program design, facilities, vehicles, food-service safety, health and well-being, staff training and supervision, and aquatics.
Complete the American Camp Association Annual Accreditation Report and prepare for American Camp Association site visits.

Benefits

Medical, dental, and vision insurance; coverage is 90% for employees and 30% for dependents.
Phone-use reimbursement of $5 per paycheck.
Optional 403(b) retirement plan with up to a 4% employer match.
Paid time off accrued at 12 days per year, beginning on the first day of employment.
Potential additional 3% pay for Spanish fluency or other languages relevant to supporting programs, at the organization's discretion.
Two weeks of reduced hours coinciding with the December/January holiday break, with schedules and time off coordinated in advance; includes partially paid time off that does not count against PTO accrual.
12 paid holidays.
50% discount on Sierra Nevada Journeys youth camps for immediate family.
Mileage reimbursement.
Annual discretionary bonus based on company and individual performance.
Meals during programs at camp.