Program Coordinator

Eating Recovery Center•Chicago, IL

20d•$18 - $29

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care and supervision to inpatient, residential, and partial hospitalization patients. The role helps maintain structure and boundaries, provides bathroom and milieu support, contributes to therapeutic programming and documentation, and supports patients with dietary needs during meals and snacks. Coordinators may be assigned to any ERC Pathlight local site, must meet the certification and regulatory requirements for each practice location, maintain a flexible schedule to meet staffing needs, and work weekends, holidays, and on-call shifts as required by business needs and applicable labor laws. The schedule is PRN days, 6:30 a.m. to 7 p.m. Duties include managing the milieu, facilitating groups, supporting meals, completing patient and program documentation, and assisting with transportation and other administrative or facility needs.

Requirements

PC I: High school diploma or GED.
PC II: High school diploma or GED and at least one year of direct patient care experience.
PC III: Bachelor's degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
Valid driver's license and safe driving record where the location operates company vehicles or requires driving on behalf of the company.
Washington teammates must hold a state credential; it may be pending at the time of hire.
ServSafe certification may be required depending on state and local licensing regulations.
Work at ERC Pathlight local sites as assigned and comply with certification and regulatory requirements for each practice location.
Maintain a flexible schedule to meet organizational staffing needs and be available for weekends, holidays, and on-call shifts as required.

Nice To Haves

Mental Health/Psych Tech or CNA certification (preferred for PC I).

Responsibilities

Maintain daily program structure by following the program schedule.
Complete observation rounds and safety checks as ordered by a physician.
Work with patients on de-escalation and implementing coping skills according to treatment plans.
Conduct room and luggage searches.
Take patients on fresh-air breaks and mindful-movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs, weights, and urine specific gravity measurements where applicable.
Participate in group facilitation and complete related EHR documentation.
Support group outings.
Participate in meals and snacks with patients as needed.
Provide meal coaching and skills support as directed by the treatment team at eating disorder treatment locations; perform other assigned program or operational duties at other locations.
Provide administrative support around mealtimes as needed and ensure adherence to the allergy-safety system.
Complete required documentation, including patient observations, meals, and events during the shift.
Transport patients to medical appointments as needed and assist with other transportation needs, such as outings and grocery shopping.
Provide additional food procurement support as needed, potentially once per week.
Distribute mail and packages daily.