Program Coordinator

Intertek•Kentwood, MI

2d•Onsite

About The Position

Intertek is seeking a Program Coordinator to support the technical, production, quality, and administrative teams within its Transportation Technologies department in Kentwood, Michigan. The role performs administrative duties, helps develop realistic project timelines, and communicates with relevant team members to keep work moving forward. The Transportation Technologies team provides quality assurance, testing, inspection, certification, and related services to transportation industries, including automotive, aerospace, marine, and rail. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Intertek describes itself as a global provider of quality assurance, testing, inspection, and certification solutions, with operations in more than 100 countries. Its stated purpose is bringing quality, safety, and sustainability to life.

Requirements

High school diploma or equivalent.
Experience using Microsoft Office software, including Word, Excel, and Outlook.
Two years of experience in office administration.
Ability to independently plan, organize, and complete projects within established standards, objectives, and time frames.
Effective verbal communication, including by telephone, and written communication skills.
Ability to work in a fast-paced, multitasking environment with shifting priorities.
Customer-focused and quality-driven approach.
Detail-oriented, with the ability to prioritize and organize workload and manage time efficiently.
Ability to sit and work at a computer for prolonged periods.
Physical dexterity to perform clerical tasks, including computer data entry, writing, telephone operation, and filing.

Responsibilities

Assist with, track, and report customer activities and inquiries.
Coordinate policy changes and updates.
Assist with onboarding new customers.
Create and manage forms.
Perform administrative duties and support department-related tasks and projects.
Develop realistic project timelines and communicate with relevant team members to keep work moving forward.
Perform other duties as assigned.