Program Coordinator/Support

Red River Human Services Foundation • Fargo, ND

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About The Position

Red River is dedicated to affirming human worth, rights, and dignity by providing services to people with disabilities that enhance their quality of life and enable them to live, work, and develop relationships within their communities. The Program Coordinator/Support supports individuals daily and carries out administrative and program coordination duties. The role includes training, supervising, and evaluating Direct Support Professionals (DSPs); participating in hiring and onboarding; handling payroll tasks and Electronic Visit Verification records; and performing representative payee duties. The position also participates in on-call duties and fulfills Program Coordinator responsibilities as needed.

The role requires a minimum bachelor’s degree in social work or a human-service-related field, human services experience, and the ability to demonstrate supervisory proficiency. The employee is expected to uphold individuals’ privacy, dignity, and rights and to act as a mandated reporter of mistreatment, exploitation, abuse, and neglect. Red River Human Services Foundation provides equal employment opportunities and prohibits discrimination and harassment.

Requirements

• A minimum bachelor’s degree in social work or a human-service-related field.
• Experience in human services and demonstrated proficiency in supervisory skills.
• Ability to prioritize and handle multiple tasks.
• Ability to supervise staff through example and leadership in providing high-quality services.
• Good character, integrity, and high ethical standards.
• Collaborative and communication skills that promote teamwork.
• Ability to establish positive personal relationships with people supported.
• Ability to assimilate and demonstrate proficiency in policies and procedures, personnel policies, regulations, and standards.
• Ability to function calmly, efficiently, proficiently, and professionally in day-to-day work and highly stressful situations.

Responsibilities

• Support individuals daily.
• Complete required state and agency training within designated timeframes.
• Complete administrative duties assigned by a supervisor.
• Train, supervise, and evaluate Direct Support Professionals (DSPs), including scheduling, performance monitoring, and staff recognition.
• Participate in hiring, onboarding, and ongoing support for DSPs.
• Manage payroll tasks, including approving time in Kronos and updating employee information.
• Maintain Electronic Visit Verification records in Therap.
• Uphold the privacy, dignity, and rights of individuals and act as a mandated reporter for mistreatment, exploitation, abuse, and neglect.
• Perform representative payee duties, including managing banking records and fund balances.
• Participate in on-call duties and fulfill Program Coordinator responsibilities as needed.
• Complete additional tasks as assigned by supervisors.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account (HSA)
• Flexible spending account
• Paid training
• Paid time off (PTO)
• Profit-sharing
• Long-term disability
• Life insurance
• 403(b)
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager