Program Support Coordinator

Perkins & Will•Watertown, SD

1d•$74,200 - $104,800•Onsite

About The Position

The Program Support Coordinator performs administrative and operational tasks that support the successful operation of school, residential, and expanded core curriculum programming. The role supports Assistant Directors of Student Life (ADSLs) and cottage supervisors with residential systems, staffing and activity planning, documentation, student transitions, family communications, and ongoing program improvements. The coordinator supervises Domestic Service Workers and helps coordinate cottage operations with residential staff, Facilities, and Food Services. The role supports maintenance requests, meal planning and specialized dietary needs, student empowerment and inclusion, and transportation. It also helps maintain medication and staff-training clearances and ensures cottage documentation and departmental practices meet licensing, health, safety, and institutional requirements. The position requires a bachelor's degree and three years of experience working with children with special needs, or an equivalent combination of education and experience. Required certifications and clearances include First Aid, CPR, AED, and Safety Care training, along with a valid driver's license and willingness to drive school vehicles, including chair cars. The stated salary range is $74,200–$104,800. Perkins offers a benefits package to part-time and full-time employees.

Requirements

Bachelor's degree.
Three years of experience working with children with special needs, or an equivalent combination of education and experience.
First Aid and Cardiopulmonary Resuscitation (CPR).
Automated External Defibrillator (AED) training.
Safety Care training.
Valid driver's license and willingness to drive school vehicles, including chair cars.
Ability to communicate effectively orally and in writing.
Ability to maintain confidential information.
Ability to lead diverse work groups and work effectively both independently and as part of a team.
Sound and accurate judgment and the ability to interact in a consultative, professional manner.
Strong organizational skills and ability to prioritize and manage several responsibilities concurrently.
Ability to use available resources and creative problem-solving to support staff growth and performance.
Knowledge of the impact of vision impairment on development, classroom learning, and community access.
Familiarity with low-vision devices, including optical and non-optical devices, and assistive technology.
Knowledge of state and federal laws regarding education of students with visual impairments and other disabilities.
Knowledge of the Massachusetts Curriculum Frameworks and understanding of how the Expanded Core Curriculum for Students with Visual Impairments supports access to general education.
Practical knowledge of Internet software, Microsoft Office, spreadsheet software, and word-processing software.
Ability to meet the physical demands of the role, including occasional lifting or exertion of up to 50 pounds; routinely stooping, kneeling, crouching, crawling, ascending and descending stairs, walking, bending, reaching, and handling objects; and traveling independently.
Ability to use discipline-specific tools and equipment, a computer, and a keyboard; communicate and receive detailed information; compare, compile, analyze, and coordinate data; instruct or train others; and use effective interpersonal skills.

Nice To Haves

Sign language, depending on program needs.

Responsibilities

Support ADSLs and cottage supervisors with creating, implementing, and maintaining residential systems and operational tasks.
Manage scheduling, supervision, and operational oversight for asleep overnight staff.
Plan student activities and ensure adequate staff coverage across shifts, particularly during high-need evenings and weekends.
Organize and maintain cottage files, logs, and reports for audit readiness and licensing compliance.
Provide operational coverage and direct supervision for ACRLs and CRLs during vacancies or leaves, and take on supervisory assignments as directed by the ADSL.
Collect and organize student progress data from residential staff and format it for IEP and Transition portfolios.
Serve as an alternative contact for families with non-clinical administrative questions, such as packing lists, schedules, and transportation logistics.
Support ADSLs in coordinating administrative and operational logistics for admissions and student transitions, including inter-cottage and program moves.
Assess cottage and program needs, identify operational or resource gaps, and help carry out improvement plans.
Directly supervise Domestic Service Workers and ensure cottage cleanliness and environmental standards meet student needs and health and safety regulations.
Coordinate cottage-related communication among residential staff, Facilities, and Food Services.
Help oversee cottage maintenance requests, track them, and follow up on their resolution.
Support meal planning, specialized dietary needs, and catering or logistics for campus events in partnership with Food Services.
Promote student self-advocacy, independence, and confidence through structured social and organizational activities.
Foster a safe, respectful, welcoming environment and model positive interactions that honor student dignity.
Obtain and maintain vehicle-driver clearance and be willing to drive program vehicles, including chair cars; obtain clearances needed to train staff as required.
Maintain willingness to obtain clearances to operate and train staff in student appliances, mobility equipment, mechanical lifts, and school vehicles.
Maintain medication-administration clearance and help ensure regulatory compliance and accurate, current student health documentation in cottages.
Ensure the residential department remains compliant with external licensing standards and institutional regulations.
Conduct monthly cottage environmental walkthroughs using safety, hygiene, and accessibility checklists, and coordinate follow-up actions.
Maintain the professional development database and track staff training and certification completion, including CPR, First Aid, and Safety Care.
Monitor certification expiration dates and alert ADSLs and staff in advance to prevent compliance gaps.