Program Coordinator, Operations and Administrative Services

Colorado State University • Fort Collins, CO

10d • Onsite

About The Position

The Program Coordinator, Operations and Administrative Services supports the operational foundation and service experience of Colorado State University’s Division of Learning Innovation. The division connects CSU’s academic excellence, workforce relevance, and land-grant mission with learners through CSU Online, Professional and Continuing Education, the Osher Lifelong Learning Institute, and Learning Innovation for Extension Programs. The role helps keep the division’s spaces, systems, services, and daily operations organized, welcoming, responsive, and aligned with its mission to expand access, strengthen learner success, and advance innovative teaching and learning.

Based in Fort Collins, Colorado, the position is expected to be regularly on site to support daily operations, front-facing service, facilities coordination, and team collaboration. Occasional evening and weekend work may be required. The role may coordinate student employees supporting front desk and operational activities and may assist with their hiring, training, scheduling, and day-to-day oversight as assigned. New hires must complete a pre-employment criminal background check and be legally authorized to work in the United States; visa sponsorship is unavailable.

Requirements

• Bachelor’s degree, or high school diploma/GED plus 3 years of related professional experience.
• 2–4 years of experience in operations, administrative coordination, office management, facilities support, customer service, guest services, event coordination, or a related field.
• Ability to coordinate multiple priorities, workflows, people, spaces, and details in a fast-paced environment.
• Ability to communicate clearly and professionally with diverse stakeholders, including leaders, colleagues, visitors, learners, vendors, and external partners.
• Commitment to service excellence, follow-through, sound judgment, discretion, and creating a welcoming and professional environment.
• Legally authorized to work in the United States; visa sponsorship is not available.
• Successful completion of a pre-employment criminal background check for new hires.
• Regular on-site presence in Fort Collins, Colorado; occasional flexible work hours, including evenings and weekends.

Nice To Haves

• Experience supporting operations in a complex, service-centered, customer-facing, or mission-driven environment.
• Experience creating a high-quality experience for guests, clients, customers, learners, employees, or community members through thoughtful service and attention to detail.
• Experience coordinating facilities, events, meetings, logistics, purchasing, vendor services, or administrative workflows.
• Ability to anticipate needs, reduce friction, solve problems, and create calm, organized systems in a dynamic environment.
• Experience supporting multiple leaders, teams, locations, or cross-functional initiatives.
• Interest in professional growth within operations, project coordination, organizational effectiveness, or service experience design.

Responsibilities

• Coordinate day-to-day site operations, including building access, facilities requests, office readiness, shared-space use, maintenance, furniture and equipment needs, and communication with property management and service providers.
• Support operational readiness, continuity, and safety by coordinating emergency preparedness activities, building proctor responsibilities, conference room scheduling, operational calendars, and space-related planning.
• Coordinate front desk operations, visitor support, learner walk-ins, mail distribution, supply management, and other front-facing services.
• Support divisional leaders and teams with scheduling, meeting logistics, document preparation, operational communications, onboarding support, search logistics, workflow management, and maintenance of shared procedures and records.
• Coordinate purchasing, invoice routing, inventory tracking, vendor services, equipment needs, and resource planning for operational, administrative, and facilities support.
• Promote effective stewardship of divisional resources through organized tracking, cost-conscious practices, timely follow-up, and coordination that supports operational continuity, service excellence, and divisional growth.
• May coordinate student employees and assist with hiring, training, scheduling, and day-to-day oversight as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level