Program Coordinator, Operations and Administrative Services

Colorado State University•Fort Collins, CO

12d•$52,000 - $62,000•Onsite

About The Position

The Division of Learning Innovation at Colorado State University connects the university’s academic excellence, workforce relevance, and land-grant mission with learners across Colorado, the nation, and the world. Through CSU Online, Professional and Continuing Education, Osher Lifelong Learning Institute, and Learning Innovation for Extension Programs, the division supports learning experiences ranging from open learning and noncredit credentials to degree pathways and workforce-aligned programs. The Program Coordinator, Operations and Administrative Services helps establish the operational foundation and service experience for the division. The position supports organized, welcoming, responsive day-to-day operations and helps ensure spaces, systems, and services align with the division’s mission. It is based in Fort Collins, Colorado, and regular on-site presence is expected for daily operations, front-facing service, facilities coordination, and team collaboration. Occasional evening and weekend work may be required. The role coordinates site operations and administrative services, supports divisional leaders and teams, and coordinates purchasing, invoices, inventory, vendor services, equipment, and operational resources. It may also coordinate student employees who support front-desk and operational activities, including assisting with their hiring, training, scheduling, and day-to-day oversight as assigned.

Requirements

Bachelor’s degree, or a high school diploma or GED plus 3 years of related professional experience.
2–4 years of experience in operations, administrative coordination, office management, facilities support, customer service, guest services, event coordination, or a related field.
Ability to coordinate multiple priorities, workflows, people, spaces, and details in a fast-paced environment.
Ability to communicate clearly and professionally with diverse stakeholders, including leaders, colleagues, visitors, learners, vendors, and external partners.
Commitment to service excellence, follow-through, sound judgment, discretion, and creating a welcoming and professional environment.
Legally authorized to work in the United States; visa sponsorship is not available.
Must complete a pre-employment criminal background check.

Nice To Haves

Experience supporting operations in a complex, service-centered, customer-facing, or mission-driven environment.
Experience creating a high-quality experience for guests, clients, customers, learners, employees, or community members through thoughtful service and attention to detail.
Experience coordinating facilities, events, meetings, logistics, purchasing, vendor services, or administrative workflows.
Ability to anticipate needs, reduce friction, solve problems, and create calm, organized systems in a dynamic environment.
Experience supporting multiple leaders, teams, locations, or cross-functional initiatives.
Interest in professional growth within operations, project coordination, organizational effectiveness, or service experience design.

Responsibilities

Coordinate day-to-day site operations, including building access, facilities requests, office readiness, shared-space use, maintenance coordination, furniture and equipment needs, and communication with property management and service providers.
Coordinate emergency preparedness activities, building proctor responsibilities, conference-room scheduling, operational calendars, and space-related planning to support operational readiness, continuity, and safety.
Coordinate front-desk operations, visitor support, learner walk-ins, mail distribution, supply management, and other front-facing services.
Support divisional leaders and teams with scheduling, meeting logistics, document preparation, operational communications, onboarding support, search logistics, workflow management, and maintenance of shared procedures and records.
Coordinate purchasing, invoice routing, inventory tracking, vendor services, equipment needs, and resource planning related to operations, administration, and facilities support.
Track resources, use cost-conscious practices, follow up in a timely manner, and coordinate activities that support operational continuity, service excellence, and divisional growth.
May coordinate student employees supporting front-desk and operational activities and assist with hiring, training, scheduling, and day-to-day oversight as assigned.