Operations and Administrative Coordinator

Metrowest Nutrition and Therapy•Framingham, MA
•$27 - $32•Remote

About The Position

Metrowest Nutrition and Therapy is seeking an Operations and Administrative Coordinator to help keep its multidisciplinary behavioral health practice running smoothly. The position will initially provide expanded administrative support during the Operations Manager’s leave and continue after their return. The coordinator reports to the Clinical Director and works closely with Operations, Client Care, and Billing. The role follows established procedures with leadership support while helping improve the consistency of day-to-day operations. It is approximately 30 hours per week, with consistent weekday availability. The role is mostly remote, with brief visits to practice offices approximately twice weekly to collect mail and check supplies and office needs. A private workspace and ability to travel to the offices are required.

Requirements

  • Administrative or operations experience, preferably in healthcare or behavioral health.
  • Experience with payroll preparation, routine bookkeeping, and QuickBooks or similar software.
  • Strong organization, spreadsheet skills, attention to detail, and reliable follow-through.
  • Clear communication, discretion with confidential information, and comfort working independently.
  • Confidence learning new systems and knowing when to ask questions.
  • Consistent weekday availability for approximately 30 hours per week.
  • A private workspace and ability to travel to practice offices.

Nice To Haves

  • Experience with PracticeQ and Google Workspace is helpful.

Responsibilities

  • Coordinate administrative tasks in the patient-management system and follow up on outstanding items.
  • Answer routine staff operations questions and connect colleagues with appropriate resources.
  • Prepare payroll for approval and maintain routine QuickBooks records.
  • Prepare clinician performance reports and conduct administrative and patient account audits.
  • Identify patients due for follow-up and coordinate next steps with clinicians and Client Care.
  • Support employee onboarding, practice meetings, staff resources, and office needs.
  • Visit practice offices approximately twice weekly to collect mail and check supplies and office needs.
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