Operations and Administrative Coordinator

Metrowest Nutrition and Therapy • Framingham, MA

4d • Hybrid

About The Position

Metrowest Nutrition and Therapy is seeking an organized, detail-oriented Operations and Administrative Coordinator to support its growing multidisciplinary practice. The role combines administrative coordination, payroll preparation, bookkeeping support, and reporting. The position will initially provide expanded administrative support during the Operations Manager’s leave and continue after their return. The Coordinator reports to the Clinical Director and works closely with Operations, Client Care, and Billing.

This is an ongoing, part-time position of approximately 30 hours per week, with consistent weekday availability. Hours and priorities may change as leave-coverage needs evolve. The role is mostly remote, with brief visits to practice offices approximately twice weekly to collect mail and check office and supply needs. A private workspace suitable for handling confidential information is required. Compensation is $27–$32 per hour, depending on experience.

Requirements

• Administrative, operations, or office coordination experience.
• Experience with payroll preparation and routine bookkeeping.
• Familiarity with QuickBooks or comparable accounting software.
• Strong spreadsheet skills, attention to detail, and consistent follow-through.
• Clear communication and sound judgment about when to work independently or seek guidance.
• Ability to manage confidential patient, employee, and financial information.
• Ability to travel to practice offices approximately twice weekly.
• Private workspace suitable for handling confidential information.

Nice To Haves

• Healthcare or behavioral health experience.
• Experience with PracticeQ and Google Workspace.
• Comfort learning new technology.

Responsibilities

• Triage and assign tasks in the patient-management system and follow up on outstanding items.
• Monitor the Operations Q&A chat and answer routine staff questions using established procedures.
• Prepare payroll for leadership approval and maintain routine QuickBooks records.
• Prepare mid-quarter and quarter-end clinician performance reports and administrative audits.
• Review patient accounts for adherence to practice policies and coordinate follow-up for patients overdue for appointments.
• Support employee onboarding and offboarding, administrative meetings, and maintenance of staff resources.
• Coordinate office supplies, mail, and maintenance needs.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed