Administrative & Operations Coordinator

HomeWell Care Services GA268•Gainesville, GA

About The Position

HomeWell Care Services – Northeast Georgia is seeking an organized, dependable, and detail-oriented Administrative & Operations Coordinator to support daily agency operations. The role assists with scheduling, recruitment, human resources processes, client and caregiver file maintenance, state compliance requests, and billing and payroll reporting. The position begins part-time, with the opportunity to transition to full-time as agency needs and responsibilities increase. As the role grows, responsibilities may expand to include greater ownership of scheduling coordination, HR administration, compliance tracking, and operational reporting. The position is part of an independently owned and operated franchise; applications and hiring decisions are handled by the franchisee.

Requirements

Strong organizational and time-management skills.
Excellent attention to detail.
Proficiency with Microsoft Office and Excel.
Ability to manage multiple tasks and meet deadlines.
Strong written and verbal communication skills.
Ability to maintain confidentiality and handle sensitive information.

Nice To Haves

Experience in home care, healthcare administration, scheduling, HR, or office administration.
Experience with WellSky.

Responsibilities

Assist with caregiver scheduling and shift assignments.
Help coordinate coverage for open shifts, call-outs, and schedule changes.
Communicate with caregivers and clients about scheduling needs.
Maintain accurate schedules and help ensure adequate staffing coverage.
Assist with caregiver recruitment, applicant communication, and interview scheduling.
Support onboarding and orientation processes.
Maintain employee documentation and personnel files.
Track required training, certifications, and employment documentation.
Support HR administrative processes and employee communication.
Maintain accurate, organized, and up-to-date client and caregiver files.
Collect and organize required documentation, and monitor files for expiration dates or missing information.
Maintain confidentiality of client and employee information.
Assist with state compliance requests, audits, and documentation submissions.
Maintain records required for agency compliance, track deadlines, and follow up on outstanding documentation.
Prepare files and reports for compliance reviews.
Assist with preparing billing and payroll reports.
Review scheduling and timesheet information for accuracy and identify discrepancies in hours, documentation, or billing records.
Organize payroll and billing information for processing and maintain accurate records to support timely operations.
Complete assigned administrative and compliance tasks accurately and on time, communicate scheduling and staffing needs efficiently, and reliably follow through on responsibilities.