DMV - Program Coordinator IV

State of North Carolina

2d•Onsite

About The Position

The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move! The DMV Program Accountability Auditor will travel throughout the state performing audits at our 129 Contracting License Agencies, State offices, On-line dealers who are online with DMV to License and Title Vehicles, License and Theft Special Funds in our 7 districts and daily collection at our 113 Driver License Offices to make sure they are operating in accordance with state law, standard operating procedures, and contractual agreement. The auditor will work closely with the Audit Manager that is over the DMV Program Accountability Unit. Under the direction of the Audit Manager, the auditor will ensure that offices adhere to the procedures and guidelines necessary to be able to perform their daily audits. Auditor will provide necessary training and guidance to these locations when needed concerning audits. Each auditor needs to be able to work independently on his/her own, to be able to plan, schedule and coordinate his/her audit. The auditor must audit each office that has been designated or assigned to them in a timely manner and provide a report of such audit to the Audit Manager for review.

Requirements

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.
Knowledge of the principles and practices of public and business administration.
Knowledge of accounting practices and procedures.
Demonstrated ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.
Demonstrated ability to exercise judgement and discretion in establishing, applying, and interpreting policies and procedures.
Demonstrated ability to establish and maintain effective working relationships with agency personnel, officials, and the public.

Nice To Haves

Experience in accounting or finance
Experience in STARS dealing with License Plate Agencies and On-line dealers
Experience in SADLs dealing with Driver License Office
Experience in SAP dealing with License and Theft covert investigations
Experience in examining DMV documents to determine if the correct fees have been charged

Responsibilities

Verify dealer accounts for outstanding balances, verify all inventory for which the agency is accountable, verify plate turn-ins, verify State Funds, deposits and deposit certification to the state treasurer’s office and auditing reversal records, trade in reports and no fee transactions.
Perform audits on documents sent into the Division by dealerships to ensure that proper payments are made to the Division.
Audit franchise and independent car dealers throughout the state who participate with DMV in the dealer online program on a regular basis or as deemed necessary by the Division.
Verify all inventory assigned to the dealership and monitoring the issuance of license plates and stickers.
Conduct Out of State audits concerning “Online dealers/leasing companies” once a year.
Audit special funds that are used in undercover/covert operations.
Verify State Funds, daily deposits and deposit certifications to the state treasurer’s office are done in a timely manner at Driver License offices.
Investigate any alleged wrongdoing by State Employee, License Plate Agent, or their employees, such as embezzlement or missing inventory, etc.
Conduct an immediate investigation and audit if a License Plate Agency or Driver License Office is robbed, broken into or otherwise damaged.
Prepare and submit a written report to Vehicle Services that is over License Plate Agencies and Driver Services that is over Driver License Offices with his/her findings before that agency can reopen.
Appear in court to testify regarding criminal investigation and to represent the Commissioner of Motor Vehicles when DMV records are subpoenaed.
Be present when a new LPA is opened or relocates to make sure all inventory is accounted for within the LPA.
Work on special assignments/projects or to provide training to other individuals when called to Raleigh.