Program Coordinator I

Residential Opportunities Inc • Kalamazoo, MI

1d • $45,000 - $55,000 • Onsite

About The Position

As a Program Coordinator, you will be the driving force behind the success of our program. You will safeguard the physical and emotional well-being of the individuals we serve while leading, mentoring, and supervising a dedicated team of program staff. This is a dynamic role that blends hands-on leadership, regulatory compliance, and community collaboration to ensure our program runs efficiently and aligns with ROI’s core values.

Requirements

• High school diploma or GED required.
• 3–5 years of proven leadership and supervisory experience in services dedicated to persons with disabilities.
• A strong systems-approach and top-notch problem-solving abilities.
• Excellent verbal and written communication skills.
• Superb multitasking abilities—you can handle several major projects concurrently without missing a beat.
• A collaborative spirit ready to work alongside various human service and community organizations.
• Absolute commitment to confidentiality and the strict reporting laws regarding the protection of vulnerable persons.
• Approved driver status as determined by ROI.

Nice To Haves

• A college degree in Human Services or a related field is highly preferred.

Responsibilities

• Effectively train, supervise, and monitor program staff. Provide timely, constructive evaluations and foster a supportive team environment.
• Ensure and safeguard the physical and emotional well-being of all individuals served within the program, keeping their individual plans of service at the forefront.
• Oversee daily program operations, ensuring full compliance with agency policies, state, federal, and local laws, and licensing bodies.
• Maintain efficient systems for human resources and agency financial expectations. Develop and manage accurate, timely billing and documentation systems.
• Partner with support coordinators, behavior management committees, and external agencies to handle progress notes, data submissions, and documentation seamlessly.
• Embrace and promote ROI’s commitment to diversity, inclusiveness, and being an actively anti-racist organization.

Benefits

• Competitive salary with growth potential
• Medical, dental, and vision insurance
• Retirement plan options with 3% employer match
• Professional development and advancement opportunities
• Tuition reimbursement program (approved application required)
• $500 referral bonus
• Supportive leadership and a mission-driven culture
• Opportunity to make a lasting impact in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED