Program Coordinator I

Commonwealth of Massachusetts • United States, Massachusetts, 10 Park Plaza, MA

3d • Hybrid

About The Position

The Highway Liaison Coordinator will be assigned to the Office of Legislative Affairs and will work closely with agency staff and others to promote significant road and bridge projects throughout the Commonwealth. The Highway Liaison Coordinator will also build and maintain relationships with the Massachusetts State Legislature, internal MassDOT stakeholders, the media, and the public. An ideal candidate for this role will be an excellent communicator, thrive in a fast paced and ever-changing environment, and demonstrate a passion for public service.
The position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Based on the operational needs of the office, the incumbent may be required to schedule and attend meetings as well as respond to inquiries outside of the established, standard work hours.

Requirements

• At least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
• A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
• A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.

Responsibilities

• Coordinate and monitor civic/community outrach and integration programs.
• Dissemination of project and program planning, construction, and mitigation efforts and information to the public.
• Facilitate/ coordinate civic and community meetings relevant to specific projects (both in person and virtually).
• Respond to public inquiries (telephone and e-mail) regarding MassDOT construction projects.
• Initiate and maintain liaison with relevant private, local, state/federal agencies, local municipal/state officials, and others to exchange information and/or resolve problems; and perform related work as required.
• Creation of written informational materials and presentations.
• Serve as a point of contact for the public, the media, and other state agencies regarding MassDOT project related inquiries.
• Provide technical assistance and support to Highway Districts in matters as they relate to local elected officials and public engagement needs.
• Other duties as necessary.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level