Program Coordinator, Health Care Assistant Program

Langara College • Redmond, WA

4d • CA$42 - CA$61 • Hybrid

About The Position

The Program Coordinator is responsible for designing, developing, organizing, promoting, implementing, and evaluating one or more programs within Langara College Continuing Studies. The role identifies student learning needs, analyzes market trends, consults external content experts and internal sources, and recruits and selects instructors and other program personnel. The coordinator enters course and instructor information into the College computer system and oversees program scheduling, enrolment, cost recovery, revenue generation, and compliance with Continuing Studies procedures and guidelines.

The position coordinates program and course development, including curriculum, learning outcomes, teaching approaches, and evaluation; schedules offerings and instructional resources; monitors enrolment and financial viability; and supports marketing and communications. It supervises and develops instructors and other program personnel, provides program information and advice to students and the public, prepares and monitors budgets, researches developments in the content area and adult education, represents the College at meetings and events, and maintains program records and reports.

The role requires current, unrestricted BCCNM full registration as an LPN, RN, or RPN; at least two years of full-time Canadian nursing experience; adult teaching capability; and completion of specified Indigenous cultural safety and Health Care Assistant Practice in BC training. The position is permanent, scheduled for 35 hours per week, with hours that may vary according to departmental needs. Langara College is located in Vancouver, BC; applicants must be located in BC or willing to move there to accept the position.

Requirements

• Current, unrestricted full registration with the BC College of Nurses and Midwives (BCCNM) as an LPN, RN, or RPN.
• Demonstrated ability to teach adult learners, evidenced by completion of a Provincial Instructor Diploma (PID) or equivalent, or by previous teaching experience with satisfactory references and positive teaching or student evaluations.
• At least two years of full-time Canadian nursing experience, defined as 1,400 hours per year.
• Knowledge of the Canadian health care system and interdisciplinary team roles.
• Experience working with older adults with complex health needs.
• Experience or orientation in home support, assisted living, or multi-level/complex care settings.
• Completion of Indigenous cultural safety and humility training, such as San’yas Indigenous Cultural Safety Training or equivalent.
• Completion of the Health Care Assistant Practice in BC course through LearningHub.
• Four years of work experience related to program and/or project coordination, plus three years of work experience related specifically to the content area.
• Demonstrated proficiency in computer skills, including advanced word processing, spreadsheets, and database management.
• Demonstrated proficiency in web and print publishing software.
• Demonstrated knowledge of program and course development, scheduling, market characteristics, and supervision and evaluation practices.
• Sound knowledge of contemporary adult education principles.
• Strong verbal and written communication skills.
• Ability to lead in a dynamic, market-driven environment and direct a team toward organizational goals, including supervision, training, and discipline.
• Ability to develop and implement strategies, policies, and procedures.
• Ability to interpret and apply College, government, agency, and departmental policies, procedures, and guidelines.
• Strong analytical skills and ability to monitor a budget.
• Strong interpersonal, organizational, and problem-solving skills.
• Proven event management, planning, and organizational skills.
• Ability to work independently and as a team member, and to exercise a high level of initiative and responsibility.
• Ability to use tact and discretion when handling complex requests, complaints, and interactions with the public.
• Ability to communicate effectively with people who have limited English language proficiency.

Nice To Haves

• Previous instructor experience in health or human services education.
• Post-secondary education in health, human services, or adult education.
• A bachelor’s degree in Adult Education or an appropriate discipline from an accredited university, or equivalent.
• Specialized training in the area of the program for which the position is responsible.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Coordinate, develop, design, promote, implement, and evaluate one or more Continuing Studies programs and courses in consultation with internal and external stakeholders.
• Contribute to program operations and direction, including identifying target markets and developing marketing plans.
• Research market trends and prepare program and course proposals, adapting to changing priorities and deadlines.
• Assist instructors with program and course design, including learning outcomes, curriculum, delivery methods, teaching strategies, and evaluation.
• Prepare course descriptions and instructor data for the program database and catalogue.
• Create program and class schedules and arrange instructional resources.
• Monitor enrolment and revise offerings, class sizes, or courses as needed; establish minimum class sizes and negotiate instructional and tuition fees.
• Assist with promotional materials and advertising plans; analyze enrolment, student feedback, evaluations, and financial viability to recommend changes to course offerings.
• Review and revise curriculum with appropriate College personnel to maintain educational quality.
• Respond to student complaints and, when required, provide refunds or free courses; refer exceptional matters to Continuing Studies leadership.
• Recruit, screen, interview, and recommend instructors and other program personnel for appointment.
• Supervise and direct instructors and other program personnel; provide orientation, training, evaluation, and guidance.
• Provide students, staff, and the public with accurate information about programs, admission requirements, registration, graduation, and student services.
• Advise students on educational and employment opportunities and respond to inquiries about industry and career prospects.
• Assist in developing and implementing marketing and communications strategies for assigned programs and courses.
• Prepare revenue and expenditure projections and submit them to Continuing Studies leadership for approval.
• Monitor program budgets, seeking to maximize revenues and minimize expenditures through tuition rates and negotiated costs.
• Maintain knowledge of adult education and program-area developments; research learning needs, industry and market trends, labour-market information, and community needs.
• Seek input from content experts and internal sources and maintain liaison with College departments and community organizations.
• Attend relevant professional development activities and read professional literature.
• Represent the College at internal and external meetings, committees, presentations, and promotional activities.
• Serve as a resource for Program Advisory Committees and help recruit community and industry volunteers to participate.
• Assist with special events such as graduation ceremonies, information sessions, job fairs, and Continuing Studies workshops.
• Maintain current program and course files, including course outlines, confidential instructor resumes, and student evaluations.
• Enter and edit course and instructor data in the College computer system, compile data, and produce enrolment and tuition projection reports.
• Perform other duties and projects as required.

Benefits

• Extensive medical, dental, and vision coverage.
• Hybrid-work program for eligible positions.
• Generous vacation package and paid time off during the College’s one-week December winter closure.
• Employer-paid defined benefit pension plan.
• Potential eligibility for educational, training, and developmental programs.
• Access to on-site daycare, subject to availability.
• Tuition waivers for Langara College courses, subject to space availability.
• Course and program tuition reimbursements.
• Wellness classes and campus engagement events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level