Program Coordinator - Facilities & Development

City of Huntington Beach • Huntington Beach, CA

1d • Hybrid

About The Position

This is an excellent opportunity to work for the Community & Library Services Department working under the direction of the Community and Library Services Manager at City Hall. The ideal candidate must possess the skills to work with the division on the expansion of public service programs, including Grow HB Outdoor Volunteer Program and assist with the creation a city-wide memorials program. Excellent customer service and interpersonal skills are required. This position is a Non-Perm, Part Time Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7 1/2% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Retired Annuitants.

Requirements

• Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities necessary for successful performance in the position is qualifying.
• Knowledge of or interest in volunteer coordination, community engagement, or public service programs.
• Strong organizational, communication, and interpersonal skills.
• Ability to interact professionally with volunteers, community members, and City staff.
• Ability to work independently in the field and follow established procedures.
• Familiarity with research and analysis techniques.
• Ability to work a flexible schedule to include weekends and the occasional evening as program demands require.
• Experience providing administrative support, customer service, or program assistance.
• A high school diploma or equivalent.
• A minimum of three (3) years directly related experience or training.
• Must possess a valid California Driver license and an acceptable driving record by the time of appointment.
• Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle.
• Within three months of appointment must obtain CPR/First Aid Certificates.

Nice To Haves

• Familiarity with website content management systems, online forms, and basic data tracking tools preferred.
• Experience working with volunteers, public agencies, or nonprofit organizations is desirable.

Responsibilities

• Assists with research, development, rollout, and ongoing support of public service programs.
• Assist with coordination and scheduling of program projects, including weekend activities.
• Provide on-site support during volunteer workdays, including on-site check-in with volunteer project leads, and general project oversight within established guidelines.
• Respond to volunteer and public inquiries and assist with communications related to program participation, services, and logistics.
• Maintains and updates program-related website content and online materials as assigned.
• Review volunteer submissions for completeness and assist with documentation tracking and verification.
• Maintains records related to volunteer participation, project activity, and volunteer hours.
• Coordinate with City staff, volunteer group leaders and members of the public to support program implementation.
• Provides customer service, guidance, and problem-solving support to volunteers, program participants, and members of the public.
• Provide front-line customer service to volunteers and members of the public, including responding to inquiries, explaining program requirements, and assisting with participation processes.
• Provide research and data-gathering assistance for program-related projects.
• Provides administrative support to division staff, including document preparation and coordination tasks.
• Creates and maintains spreadsheets, word documents, and shared digital files.
• Perform related duties as assigned, including support for other Facilities and Development Division programs as needed.

Benefits

• Enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7 1/2% of base earnings to the Public Agency Retirement System (PARS).
• Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED