Workforce Development Program Coordinator

Phoenix Indian Center•Phoenix, AZ

1d•$45,000 - $50,000

About The Position

The Program Coordinator plays a key role in delivering workforce development services that empower individuals to achieve long-term economic stability. This position provides comprehensive career support, including assessments, individualized employment planning, and ongoing coaching to help participants secure full-time, unsubsidized employment. In addition to direct service delivery, the Program Coordinator supports overall program operations, including coordination of activities, data tracking, reporting, and ensuring compliance with grant and funding requirements. This role works closely with the Program Manager and team members to implement effective strategies, monitor outcomes, and continuously improve program impact.

Requirements

Bachelor’s degree in field appropriate to area of assignment such as Workforce Development, Human Resources, Social Work, Business, Education/Training, or a related field, plus 2 years of relevant experience; or any equivalent combination of years of education and experience
Knowledge of local labor market trends and workforce development systems
Strong communication, facilitation, and interpersonal skills with the ability to engage diverse populations
Excellent organizational, time management, and problem-solving skills
Demonstrated ability to build and maintain professional relationships with community partners and employers
Knowledge of the social, educational, and economic challenges facing off-reservation American Indian populations, particularly in Coconino County
Proficiency in Microsoft Office Suite and data management systems
Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
Willingness to work evenings and weekends as needed
Must have or able to obtain a State of Arizona Department of Public Safety Fingerprint Clearance Card within 90 days.
Dependable transportation, valid driver’s license, and automobile insurance coverage in compliance with Center requirements.

Nice To Haves

In accordance with the Indian Preference Policy, preference is given to American Indians. To claim American Indian preference, a copy of tribal affiliation must be submitted with resume and supplemental information form.

Responsibilities

Conduct in-depth assessments to identify participants’ employment needs, strengths, and barriers
Collaborate with participants to develop and implement Individual Employment Plans that outline clear pathways to employment
Assist participants in utilizing job search tools, resources, and technology
Provide ongoing career coaching, employment counseling, mentoring, and job search support
Support participants with resume development, interview preparation, and workplace readiness skills
Monitor participant progress, maintain regular contact, and provide job retention support to ensure successful outcomes
Conduct employment verification and follow-up with participants and employers in accordance with program guidelines
Build and maintain strong partnerships with local employers, community agencies, and training providers
Conduct outreach and recruitment activities to promote program services and engage participants
Identify and connect participants to appropriate training opportunities, including work experience, classroom training, and on-the-job training
Coordinate and host hiring events, employer presentations and quarterly job fairs to connect participants with opportunities.
Collect and analyze labor market information to inform program services and participant guidance
Assist in coordinating programming activities to ensure all contractual deliverables and deadlines are met
Support data collection, database management, and reporting to ensure accuracy and compliance with funding requirements
Analyze program data to evaluate effectiveness and support continuous improvement efforts
Prepare reports and documentation under the direction of the Program Manager
Assist in developing systems and processes to track program performance and outcomes
Ensure compliance with grant requirements and approved project plans
Coordinate with internal teams and external evaluators as needed
Participating in team meetings, training, and professional development opportunities
Perform other duties as assigned