Program Coordinator - Community

YMCA of Niagara

7d•Onsite

About The Position

As the Coordinator of Community Programs, you will lead and support programs that reflect the YMCA’s mission and values. This role combines planning and innovation with hands-on leadership in the community. You will inspire staff, foster safe and welcoming spaces, and ensure children, youth, teens, and older adults have opportunities to learn, grow, and connect. With a commitment to inclusivity, equity, and positive development, you will also provide senior leadership to Day Camps, supporting staff to deliver safe, fun, and innovative experiences during school breaks.

Requirements

Post-secondary diploma or degree in Recreational Leadership, Child Studies, Physical Education, Education or a related field.
Current certifications in Standard First Aid/CPR C (within 3 years of issue).
Minimum 2 years of related work experience in direct program delivery to children, youth, teens, and/or older adults.
At least 2 years of supervisory experience with demonstrated ability to coach, motivate, and lead staff teams. Strong judgment and decision-making skills.
Excellent organizational, analytical, written, and verbal communication skills.
Flexibility and ability to work independently while prioritizing and managing multiple tasks with various deadlines.
Experience supporting children or youth with disabilities, behavioural challenges or complex needs.
Demonstrated experience applying behaviour management and de-escalation strategies
Proficiency in social media use and an understanding of its role in participant engagement.
Strong knowledge of relevant business technologies
Ability to participate in physical activity and lifting when required.
Reliable transportation throughout the Niagara Region.
Upon hiring, a clear and satisfactory criminal reference check inclusive of the vulnerable sector search (PVSC) issued for the YMCA of Niagara.

Nice To Haves

Experience in youth drop-in programs and/or Day Camp is an asset.

Responsibilities

Assist the Director of Community Programs to plan and deliver community-based initiatives across the Niagara Region, including Youth Action, YMCA Beyond the Bell™, Youth Leadership Program, and Older Adult programming.
Develop and lead a staff team of approximately 40, including recruitment, training, scheduling, coaching, and development. Participate in direct delivery when the need arises.
Evaluate program success and ensure program quality and consistency through regular site visits, staff evaluation tools, and participant/parent surveys.
Contribute to marketing and promotional planning, including administration of departmental social media sites.
Responsible to manage departmental budgets and monitor revenue and expenses to ensure targets are met.
Transition to a leadership role in YMCA Day Camps during school breaks and the summer months, assuming responsibilities such as multi-site support, coaching large staff teams, curriculum development, managing partner relationships, conflict resolution, and ensuring program quality.
Support inclusive program environments by facilitating the successful participation of individuals with diverse abilities, needs, and backgrounds across multiple program locations.
Collaborate with staff to implement inclusive practices and adapt activities to meet a wide range of participant needs.
Communicate with parents/guardians, as appropriate, to share participant experiences, address concerns, and provide updates on progress and positive engagement.
Support other departments within the Association as required.
Other duties as required