Program Coordinator/Advisor (Student Services Professional III)

San Diego State UniversitySan Diego, CA
$5,540 - $7,893Hybrid

About The Position

The Program Coordinator/Advisor supports the mission of SDSU’s Gus and Emma Thompson Black Resource Center (BRC) by coordinating programs, advising students, and facilitating services that promote student success, belonging, well-being, leadership, and persistence. Working closely with the Assistant Director, Faculty Scholars, and student assistants, this position plans and delivers signature events, academic success initiatives, workshops, and community-building experiences for students. The Program Coordinator/Advisor also provides individualized and group support related to academic planning, career exploration, personal development, and navigating university resources. Through collaboration with students, student organizations, faculty, staff, campus departments, and community partners, this position responds to evolving student needs, contributes to recruitment and retention efforts, and supports the daily operations of an active and welcoming resource center.

Requirements

  • Experience planning and delivering programs or events that encourage student engagement, belonging, academic success, and retention.
  • Effective organization and time-management skills for coordinating multiple programs, events, and daily priorities.
  • Experience advising students individually and in groups and connecting them with appropriate campus resources.
  • Knowledge of student development, leadership, and identity development and how these areas support student success.
  • Sound judgment and professionalism when responding to complex or sensitive student concerns.
  • Clear, inclusive communication and a collaborative approach when working with students, colleagues, and campus or community partners.
  • Experience training, guiding, or coordinating the work of student employees, interns, or volunteers.
  • Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
  • Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
  • Applicants must currently be authorized to work in the United States on a full-time basis.

Nice To Haves

  • One year in the program area to which assigned may be preferred but is not required.
  • A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
  • A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
  • Experience supporting students in a college or university setting, particularly within student affairs, academic advising, student success, or a cultural resource center.
  • Experience creating programs and partnerships that support students from varied backgrounds and lived experiences.

Responsibilities

  • Plan, coordinate, and evaluate BRC programs and events focused on academic success, well-being, leadership, professional development, inclusion, and student engagement.
  • Coordinate signature and student-led programs throughout the year, such as Black History Month, Homecoming, and Martin Luther King Jr. Parade activities.
  • Organize program schedules, communications, purchasing, budgets, supplies, space reservations, and other event logistics.
  • Partner with Faculty Scholars, student organizations, campus departments, and community partners to develop and deliver engaging programs.
  • Review program participation, outcomes, and student feedback to identify opportunities that advance the BRC’s programs and support its continued growth.
  • Provide individual and group support related to academic planning, career exploration, personal development, and connections to university resources.
  • Support BRC operations and provide program-related guidance to student assistants, interns, and volunteers.

Benefits

  • 15 paid holidays, vacation, and sick leave.
  • CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Medical, dental, and vision options at low or no cost.
  • CSU tuition fee waiver for employees and eligible dependents.
  • FlexCash, life and disability insurance, legal and pet plans.
  • Access to the library, campus events, employee groups, and volunteer and social activities.
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