Program Compliance and Records Manager

University of Oregon•Eugene, OR

69d

About The Position

The Program Compliance and Records Manager provides program-wide leadership for Early Childhood CARES records governance, regulatory compliance, data integrity, and compliance-related administrative operations. The role interprets and applies federal and state requirements, including IDEA, FERPA, HIPAA, Oregon Administrative Rules, Oregon Department of Education requirements, Oregon Health Authority audit requirements, records retention rules, and confidentiality standards. The manager establishes, approves, and implements procedures in assigned areas and collaborates with program leaders on procedures requiring program-wide alignment. As a member of the program’s leadership structure, the manager guides records governance, compliance strategy, documentation standards, reporting, data integrity, and workflow. The role identifies compliance deficiencies, determines required corrective action, and directs staff, service providers, and subcontractors to correct incomplete, inaccurate, or noncompliant documentation or practices. Decisions affect audit readiness, program compliance, child and family privacy, state reporting, litigation exposure, corrective action plans, and continued grant compliance. The position supervises classified staff, including work direction, performance management, staffing recommendations, and corrective action in consultation with program leadership and Human Resources. It works independently while collaborating with the co-directors, program coordinators, and ecWeb project manager, and reports to the Early Childhood CARES Co-Directors. Early Childhood CARES provides early intervention and early childhood special education services to infants, toddlers, and preschool children in Lane County, serving more than 1,700 children with developmental delays or disabilities each year. Services include parent consultation, parent-toddler groups, specialized preschools, consultation in community preschools or childcare, and speech, physical, or occupational therapy. The program is funded by the Oregon Department of Education with state and federal dollars.

Requirements

Bachelor's degree in education, special education, public administration, business administration, information management, health administration, social services, or a related field; an equivalent combination of education and experience may substitute.
Three years of experience interpreting and applying laws, rules, policies, or regulatory requirements in a regulated education, human services, health care, public-sector, or compliance-focused environment.
Experience developing, implementing, or maintaining procedures, documentation standards, compliance processes, records-management practices, or operational controls.
Experience working with confidential records, regulated data, or secure information systems.
Two years of experience supervising or leading staff, including assigning and reviewing work, establishing performance expectations, and providing performance feedback.
Ability to exercise independent judgment in interpreting and applying complex legal, regulatory, and agency requirements.
Ability to establish, approve, and implement local procedures and operating standards.
Ability to identify compliance deficiencies and direct corrective action.
Ability to supervise classified staff and exercise independent judgment in hiring, evaluation, discipline, and performance management.
Ability to advise program leadership on compliance risk, workflow, staffing, reporting, and operational improvements.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities, projects, and deadlines.
Effective verbal and written communication skills, including translating complex regulatory and technical information into clear guidance for diverse audiences.
Ability to build collaborative working relationships with internal and external stakeholders, such as University of Oregon legal counsel, government agencies, and community partners.

Nice To Haves

Experience developing and implementing compliance procedures or operational controls in response to audit findings, agency guidance, or legal and regulatory requirements.
Experience administering secure electronic records, database, or educational data systems, including user access, security permissions, data integrity, and reporting functions.
Experience interpreting and applying IDEA, FERPA, HIPAA, Oregon Administrative Rules, and related Oregon Department of Education and Oregon Health Authority requirements.
Experience preparing regulatory reports, conducting data analysis, and using data to support organizational decision-making.
Experience collaborating with legal counsel, child welfare agencies, educational organizations, or other public-sector partners on confidentiality, records, or compliance matters.
Experience supervising staff, including setting performance expectations, conducting evaluations, addressing performance concerns, and participating in hiring or corrective action processes.

Responsibilities

Lead records governance, regulatory compliance, data integrity, and compliance-related administrative operations.
Interpret and apply federal and state requirements, including IDEA, FERPA, HIPAA, Oregon Administrative Rules, Oregon Department of Education requirements, Oregon Health Authority audit requirements, records retention rules, and confidentiality standards.
Establish, approve, and implement local procedures and operating standards in assigned areas, and collaborate with program leadership on procedures requiring program-wide alignment.
Guide compliance strategy, documentation standards, reporting, data integrity, and workflow as a member of the program leadership structure.
Identify compliance deficiencies, determine required corrective action, and direct staff, service providers, and subcontractors to correct incomplete, inaccurate, or noncompliant documentation or practices.
Supervise classified staff, including directing work, managing performance, making staffing recommendations, and addressing corrective action in consultation with program leadership and Human Resources.
Advise and collaborate with the co-directors, program coordinators, and ecWeb project manager.
Support audit readiness, program compliance, child and family privacy, state reporting, corrective action plans, and continued grant compliance.