Expert Program Business Manager - Jiminy Cricket - Public Sector

Lumen Technologies•Washington, DC

5d•$145,456 - $193,940•Onsite

About The Position

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Requirements

Clearance Level TS/SCI with polygraph
High School Diploma/GED and 12 years of relevant experience within the last 15 years OR Associate's Degree and 10 years of relevant experience within the last 15 years OR Bachelor's Degree and 8 years of relevant experience within the last 15 years OR Master's Degree and 6 years of relevant experience within the last 15 years OR PhD and 4 years of relevant experience within the last 15 years
Experience with tracking, monitoring and updating status of program deliverables
Experience with application of processes to ensure data currency, validity, and relevance
Experience maintaining library of PMO documents, build a repository of project templates for both technical and management to support the Project Managers
Experience supporting project, program and portfolio-level business process analysis, mapping, improvements, reporting, market research and internal outreach and communications
Experience translating business processes into workflows and dashboards
Experience updating and keeping current organizational IT lifecycle documentation and supporting materials pertaining to both Waterfall and Agile software development methodologies - engage in defining, developing and keeping current engineering (SDLC) and architecture artifacts and standard; providing oversight of Enterprise SDLC reviews, including change management to ensure compliance with standards and required guidance

Responsibilities

Track, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.
Apply established processes to ensure data accuracy, currency, validity, and relevance across PMO artifacts and reporting.
Maintain a centralized library of PMO documents and develop standardized templates for both technical and management use.
Support project, program, and portfolio-level activities including process analysis, mapping, optimization, reporting, market research, and internal communications.
Translate business processes into actionable workflows, dashboards, and reporting tools to enhance visibility and decision-making.
Update and maintain organizational IT lifecycle documentation supporting Agile methodologies.
Define, develop, and maintain engineering (SDLC) artifacts, architecture standards, and governance processes. Provide oversight for Enterprise SDLC reviews, including change management activities.