2027 GBS ASCEND Program Associate - Sales Desk NYC

New York Life•New York, NY
•$65,000 - $92,500•Hybrid

About The Position

The 2027 GBS ASCEND Program Associate role at New York Life Group Benefit Solutions begins with formal training in group insurance products, systems, and sales processes. Training includes classroom and virtual instruction, hands-on practice with quoting and proposal development, exposure to internal business partners, company-sponsored licensing, and mentorship and coaching. After training, the associate supports the Sales Desk for employer groups in the select market (50–250 lives), handling quoting, proposals, RFPs, sales activity tracking, implementation coordination, and renewals. With experience, the associate progresses into a Sales Representative or Account Executive role, managing broker and client relationships, promoting products, developing new business, and partnering with internal and external stakeholders. The position is hybrid, with three days per week designated for the office.

Requirements

  • Strong communication, organization, and attention to detail.
  • Customer-focused mindset.
  • Ability to manage multiple priorities.
  • Willingness to learn and grow.
  • Proficiency with Microsoft Office.

Nice To Haves

  • Bachelor’s degree preferred.
  • Salesforce proficiency is a plus.

Responsibilities

  • Complete formal training in group insurance products, systems, and sales processes.
  • Participate in hands-on exercises focused on quoting, proposal development, and sales operations.
  • Obtain company-sponsored licensing to sell group insurance products.
  • Support quoting and proposal generation for employer groups in the select market (50–250 lives).
  • Own the end-to-end RFP process from intake through proposal delivery.
  • Track quote activity and maintain systems.
  • Assist with implementation coordination and onboarding.
  • Execute all phases of the renewal cycle for select accounts, including plan design changes, underwriting review, and renewal delivery.
  • Partner with the Sales Desk Lead and regional sales representatives to drive growth within the select market.
  • Progress into a Sales Representative or Account Executive role, managing broker and client relationships within an assigned book of business.
  • Promote NYLGBS products and solutions through active market engagement.
  • Drive new business opportunities through broker partnerships.
  • Act as a trusted partner to internal and external stakeholders.

Benefits

  • Full package of employee benefits.
  • Leave programs.
  • Adoption assistance.
  • Student loan repayment programs.
  • Annual discretionary bonus eligibility.
  • Potential eligibility to participate in an incentive program.
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