2027 GBS ASCEND Program Associate - Sales Desk Houston

New York Life•Houston, TX
•$65,000 - $92,500•Hybrid

About The Position

The 2027 GBS ASCEND Program Associate role begins with a formal training program covering group insurance products, systems, and sales processes through classroom and virtual instruction. Training includes hands-on practice in quoting, proposal development, and sales operations; exposure to internal teams; company-sponsored licensing to sell group insurance products; and mentorship, coaching, and structured learning milestones. After successfully completing training, the associate joins a sales desk supporting employer groups in the select market of 50–250 lives. The role handles quoting and proposals, owns the RFP process from intake through delivery, tracks quote activity, assists with implementation and onboarding, and manages renewal-cycle activities for select accounts. The associate partners with the Sales Desk Lead and regional sales representatives to drive growth. With experience, the associate may progress into a Sales Representative or Account Executive role managing broker and client relationships, promoting products, developing new business, and serving as a trusted partner to stakeholders.

Requirements

  • Strong communication, organization, and attention to detail.
  • Customer-focused mindset.
  • Ability to manage multiple priorities.
  • Willingness to learn and grow.
  • Proficiency with Microsoft Office.

Nice To Haves

  • Bachelor’s degree preferred.
  • Salesforce proficiency is a plus.

Responsibilities

  • Support quoting and proposal generation for employer groups in the select market (50–250 lives).
  • Own the end-to-end RFP process, from intake to proposal delivery.
  • Track quote activity and maintain systems.
  • Assist with implementation coordination and onboarding.
  • Execute all phases of the renewal cycle for select accounts, including plan design changes, underwriting review, and renewal delivery.
  • Partner with the Sales Desk Lead and regional sales representatives to drive growth within the select market.
  • As the role progresses into sales, manage broker and client relationships within an assigned book of business.
  • Promote NYLGBS products and solutions through active market engagement.
  • Drive new business opportunities through broker partnerships.
  • Act as a trusted partner to internal and external stakeholders.

Benefits

  • Full package of employee benefits, including leave programs, adoption assistance, and student loan repayment programs.
  • Annual discretionary bonus eligibility.
  • May be eligible to participate in an incentive program.
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