2027 GBS ASCEND Program Associate - Sales Desk Houston

New York Life Insurance•Houston, TX
•Hybrid

About The Position

The 2027 GBS ASCEND Program Associate role begins with a formal training program covering group insurance products, systems, and sales processes. Training includes classroom and virtual instruction, hands-on work with quoting and proposal development, exposure to internal teams, company-sponsored licensing, mentorship, coaching, and structured learning milestones. After training, the Associate joins a Sales Desk supporting employer groups of 50–250 lives in the select market. The role supports quoting and proposal generation, manages the end-to-end RFP process, tracks quote activity, maintains systems, coordinates implementation and onboarding, and handles renewals for select accounts. The Associate partners with the Sales Desk Lead and regional sales representatives to drive growth. As experience develops, the Associate transitions into a Sales Representative or Account Executive role, managing broker and client relationships, promoting NYLGBS products, developing new business through broker partnerships, and serving as a trusted partner to internal and external stakeholders. The position is hybrid, with three days per week at the designated work location. It is overtime-exempt and eligible for an annual discretionary bonus; employees may also be eligible for an incentive program.

Requirements

  • Strong communication skills.
  • Strong organizational skills and attention to detail.
  • Customer-focused mindset.
  • Ability to manage multiple priorities.
  • Willingness to learn and grow.
  • Proficiency with Microsoft Office.

Nice To Haves

  • Bachelor’s degree preferred.
  • Salesforce proficiency is a plus.

Responsibilities

  • Complete formal training in group insurance products, systems, and sales processes.
  • Participate in exercises covering quoting, proposal development, and sales operations.
  • Support quoting and proposal generation for employer groups in the select market (50–250 lives).
  • Manage the end-to-end RFP process from intake through proposal delivery.
  • Track quote activity and maintain systems.
  • Assist with implementation coordination and onboarding.
  • Execute all phases of the renewal cycle for select accounts, including plan design changes, underwriting review, and renewal delivery.
  • Partner with the Sales Desk Lead and regional sales representatives to drive growth within the select market.
  • As a Sales Representative or Account Executive, manage broker and client relationships within an assigned book of business.
  • Promote NYLGBS products and solutions through active market engagement.
  • Drive new business opportunities through broker partnerships.
  • Act as a trusted partner to internal and external stakeholders.

Benefits

  • Full package of employee benefits.
  • Leave programs.
  • Adoption assistance.
  • Student loan repayment programs.
  • Annual discretionary bonus eligibility.
  • Potential eligibility to participate in an incentive program.
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