2027 GBS ASCEND Program Associate - Sales Desk Dallas

New York Life•Dallas, TX

10d•$58,500 - $83,500•Hybrid

About The Position

New York Life Group Benefit Solutions is hiring a Sales Desk Associate for its GBS ASCEND program. The role begins with a formal training program that covers group insurance products, systems, and sales processes through classroom and virtual instruction, hands-on quoting and proposal exercises, exposure to internal partner teams, company-sponsored licensing, mentorship, coaching, and structured learning milestones. After successfully completing training, the associate will support quoting and proposal generation for employer groups in the select market of 50–250 lives, own the RFP process from intake through proposal delivery, track quote activity and maintain systems, assist with implementation coordination and onboarding, and execute the renewal cycle for select accounts. The associate will partner with the Sales Desk Lead and regional sales representatives to drive growth. With experience, the associate will progress into a Sales Representative or Account Executive role, managing broker and client relationships, promoting products and solutions, developing new business through broker partnerships, and serving as a trusted partner to stakeholders. The position is hybrid, with three days per week at the designated location. The salary range is $58,500–$83,500. The position is exempt and eligible for a discretionary annual bonus; employees may also be eligible to participate in an incentive program. New York Life offers a comprehensive benefits package, including leave programs, adoption assistance, and student loan repayment programs.

Requirements

Strong communication, organization, and attention to detail.
Customer-focused mindset.
Ability to manage multiple priorities.
Willingness to learn and grow.
Proficiency with Microsoft Office.

Nice To Haves

Bachelor’s degree preferred.
Salesforce proficiency is a plus.

Responsibilities

Complete formal training on group insurance products, systems, and sales processes.
Participate in hands-on exercises involving quoting, proposal development, and sales operations.
Obtain company-sponsored licensing to sell group insurance products.
Support quoting and proposal generation for employer groups in the select market of 50–250 lives.
Own the end-to-end RFP process from intake to proposal delivery.
Track quote activity and maintain systems.
Assist with implementation coordination and onboarding.
Execute all phases of the renewal cycle for select accounts, including plan design changes, underwriting review, and renewal delivery.
Partner with the Sales Desk Lead and sales representatives in the assigned region to drive growth within the select market.
Progress into a Sales Representative or Account Executive role, managing broker and client relationships within an assigned book of business.
Promote NYLGBS products and solutions through active market engagement.
Drive new business opportunities through broker partnerships.
Act as a trusted partner to internal and external stakeholders.