Program Associate I

Catholic Charities of the Archdiocese of Chicago • Round Lake, IL

5d

About The Position

The Program Associate I serves as the first point of contact by warmly greeting and assisting clients and visitors, managing communications and clerical tasks, coordinating schedules, distributing program resources, collaborating with internal stakeholders, and continuously developing skills to support efficient operations and organizational success.

Requirements

• H.S. Diploma or General Education Degree (GED)
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Background check
• DMV check
• Driver's license
• Automobile insurance

Nice To Haves

• Associate's Degree (AA) in a related field of study
• 1-3 years relevant experience
• Food Handler Certification

Responsibilities

• Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner.
• Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations.
• Coordinate and schedule appointments for clients and staff, ensuring efficient use of time and resources while maintaining confidentiality.
• Distribute informational materials and resources to clients and visitors, ensuring they have access to necessary program services and support.
• Collaborate with internal stakeholders as needed.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees