PT TRiO Student Support Services Program Assistant

Cochise College • Douglas Campus, AZ

1d • Onsite

About The Position

The Part-time TRiO Student Support Services (SSS) Program Assistant is responsible for ensuring student needs and program goals are met and providing additional support to maintain the daily logistics of the TRiO/SSS program operation and events. This role involves assisting with program recruitment, providing clerical and organizational support, maintaining financial records, contributing to student success workshops and events, and assisting students with campus resources. The position requires maintaining accurate student records and performing other related duties as assigned.

Requirements

• Associates Degree from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education
• One year related experience preferred
• Knowledge of and ability to follow college policies and procedures
• Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications
• Knowledge of TRiO and Student Success Programs
• Skill in the operation of personal computers and standard office equipment
• Skill in basic math and basic bookkeeping practices and procedures
• Skill in designing and maintaining filing/records systems
• Skill in listening to issues, synthesizing information and reaching sound conclusions
• Ability to research and analyze information and review, prepare and present information and reports
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
• Ability to relate to a diverse population and to maintain composure when faced with difficult situations
• Ability to organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
• Ability to work independently while contributing to team environment
• Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
• Ability to analyze problems, identifies solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes
• Ability to work accurately, efficiently, and effectively with a variety of data
• Ability to maintain accurate office procedures
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner in person and over the phone
• Ability to establish and maintain effective working relationships with other department staff, faculty, students and the community
• Ability to work under pressure with frequent interruptions
• Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important

Nice To Haves

• Preference may be given to individuals with one or more years’ experience working with TRiO or other at-risk populations
• Preference may be given to individuals who are bilingual in English and Spanish
• An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Responsibilities

• Assists with program recruitment activities; prepares new applications for TRiO/SSS review; assists with website updates and development of program flyers.
• Provides clerical and organizational support to department staff; maintains and tracks information, performs data entry and verification; ensures data integrity; processes mail and correspondence, compiles periodic reports, maintains calendar of department activities, performs routing, copying and filing; maintains office supplies inventory.
• Maintains accurate department financial records; reconciles expenditures and budgets; purchases department supplies and maintains inventory; processes, reconciles and files purchase card transactions, travel requests, and other documents for the department staff; investigates vendor issues.
• Contributes to the planning and facilitation of student success workshop series, program events and campus visits, including marketing and data entry.
• Assists with external contact and contacts from TRiO/SSS students within 48-business hours and disseminates inquiries to the proper parties; answers preliminary questions by phone, email, or in person about TRiO/SSS and route inquiries to the proper party.
• Assists TRiO/SSS students requesting or needing campus resources; collaborates with TRiO/SSS Director and advisors to help meet students’ academic and other needs; collaborates with other campus offices and programs to address student necessities.
• Maintains records of all students receiving group/individual tutoring; maintains accurate student meeting records in student files and program database.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree