Program Assistant, Adult Education- Southwest College (Grant-Funded)

Houston Community College•Houston, TX

About The Position

The Program Assistant facilitates the processes and operations of the assigned Adult Education program or area at Southwest College. The role serves as a point of contact and provides information and assistance to students, college staff, campus managers, site staff, and the public. It supports student recruitment, registration, orientation, assessment, recordkeeping, reporting, and instructor needs, while maintaining confidential records and department supplies. This is a grant-funded position.

Requirements

High school diploma or equivalent.
Two years of progressive secretarial experience.
Valid Texas Driver License.
Knowledge of MS Office programs.
Knowledge of information management systems.
Ability to perform job requirements with or without reasonable accommodations.
Ability to remain stationary during the shift, move items weighing up to 25 pounds, position oneself to operate job equipment, and apply established protocols in a timely manner.
Ability to access, input, and retrieve information from technology devices and communicate with others to accomplish job requirements.

Nice To Haves

Experience in higher education.
Bilingual in English and Spanish.

Responsibilities

Serve as the point of contact for the assigned program or area.
Provide program information and assistance to potential and current students, college staff, campus managers, site staff, and the general public by telephone, email, and in person.
Maintain internal department documents and files and protect the confidentiality of verbal and written student and staff information.
Process and maintain program records, including timely and accurate entry of student information, attendance, assessment scores, and other required information.
Pre-register program and in-service participants and assist with registration at in-services and large professional development events.
Assist with student recruitment by attending community outreach events.
Prepare and disseminate student registration and orientation publications as appropriate.
Assist with student registration, orientation, and professional development sessions, including room reservations, materials preparation, online registration, and related activities.
Compile data from a variety of sources and design and produce reports as needed.
Assist instructors with support duties, including making copies, following up on student attendance, preparing student sign-in/sign-out logs, and administering student assessments.
Maintain department records and inventory of supplies.
Assist with end-of-semester class close-out.
Perform other duties, tasks, and assignments as required.