Program Assistant, Adult Education- Southwest College (Grant-Funded)

HCC•Houston, TX

3d•Onsite

About The Position

The Program Assistant facilitates the processes and operations of the assigned Adult Education program or area at Houston Community College’s Southwest College. The role serves as a point of contact and provides information and assistance to students, college staff, campus managers, site staff, and the public by phone, email, and in person. It maintains confidential program records and documents, processes student information and attendance data, and supports registration, orientation, outreach, events, reporting, instructors, and end-of-semester class close-out. The position is based in a general office environment. It may require work after hours, including weekends and holidays. The role may be security sensitive under Texas Education Code § 51.215. Employees must be able to perform job requirements with or without reasonable accommodations.

Requirements

High school diploma or equivalent.
Two years of progressive secretarial experience.
Valid Texas driver license.
Knowledge of MS Office programs and information management systems.
Ability to perform job requirements with or without reasonable accommodations, remain stationary during the shift, move items weighing up to 25 pounds, position oneself to operate job equipment, follow established protocols in a timely manner, access and use technology devices, and communicate with others to accomplish job requirements.

Nice To Haves

Higher education experience preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Serve as the point of contact for the assigned program or area.
Provide program information and assistance to potential and current students, college staff, campus managers, site staff, and the public by telephone, email, and in person.
Maintain department documents and files, keeping verbal and written student and staff information confidential.
Process and maintain program records, including accurate and timely entry of student information, attendance, assessment scores, and other required data.
Pre-register program and in-service participants and assist with registration at in-services and large professional development events.
Support student recruitment by attending community outreach events.
Prepare and distribute student registration and orientation publications as appropriate.
Assist with student registration, orientation, and professional development sessions, including room reservations, materials preparation, and online registration.
Compile data from multiple sources and design and produce reports as needed.
Assist instructors with support duties, including copying, student attendance follow-up, preparing sign-in/sign-out logs, and administering student assessments.
Maintain department records and supply inventory.
Assist with end-of-semester class close-out.
Perform other duties, tasks, and assignments as required.