Program Assistant - 11AM - 11 PM - Sat/Sun/Holiday - M

Catholic Charities of Baltimore•Baltimore, MD
•Onsite

About The Position

Catholic Charities of Baltimore is seeking a Program Assistant for the Weinberg Housing and Resource Center, a low-barrier emergency shelter serving more than 275 adult men and women each night in Baltimore. The center offers shelter, convalescent care, meals, showers, laundry, case management, and life skills and empowerment classes, with the goal of helping residents obtain permanent housing. The Program Assistant helps maintain a safe and secure facility by inspecting visitors and clients and their property before entry, conducting security checks, monitoring building activity, and responding appropriately to emergencies. The role provides services to guests and clients with dignity and respect and models courteous, considerate behavior. The schedule is 11 a.m. to 11 p.m. on Saturdays, Sundays, and holidays. Pay is $17.50 per hour.

Requirements

  • One year of related experience, preferably working with homeless or at-risk populations.
  • Physical ability to move throughout the building and grounds, including using stairs, and to lift 50 pounds.
  • Ability to stand for 90% of the shift.
  • Ability to work outdoors in conditions such as precipitation and wind.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Must obtain CPR and/or First Aid certification within six months of employment.
  • Must obtain ServSafe® certification within six months of employment.

Responsibilities

  • Maintain a safe and secure environment inside and outside the properties for clients, staff, volunteers, and visitors.
  • Inspect visitors and clients, and their property, before allowing them to enter the facility.
  • Conduct ongoing security checks as assigned.
  • Monitor compliance with policies and procedures, report incidents, write violations, and provide emergency intervention as required.
  • Assist with orientation for residents and/or volunteers.
  • Observe behavior and report relevant positive or negative activities to a supervisor as needed.
  • Maintain program logs and files, ensuring entries accurately reflect events.
  • Monitor building activity to help ensure safety, security, and compliance with building policies and procedures.
  • Respond to emergency situations appropriately and professionally.
  • Provide services to guests and clients in a dignified and respectful manner and model courteous, concerned behavior.
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