Program Assistant - IE
About The Position
Program Assistants staff the Club House in The Union 208 (Taylor Hall) and the front desk in the Student Leadership and Involvement (SLI) suite in The Union 320 (Warren Hall). The role supports a welcoming environment that fosters belonging and student growth through engagement. Program Assistants provide customer service and guidance to students, faculty, and staff; help with creative and promotional projects; support Student Life programs and administrative initiatives; and participate in a Program Assistant committee. The position is part-time, approximately 10 hours per week, and requires availability during weekday business hours as well as some after-hours work.
Requirements
- Commitment to providing a welcoming environment in Student Leadership and Involvement spaces.
- Ability to manage time as a student employee working approximately 10 hours per week.
- Ability to communicate effectively with students, faculty, and staff.
- Ability to collaborate respectfully and professionally with co-workers and supervisors.
- Understanding and appreciation of Student Life department initiatives.
- Availability during business hours, 8 a.m. to 5 p.m., Monday through Friday; some after-hours availability is needed.
- Must meet James Madison University's conditions of employment, including being a degree-seeking student enrolled at least half-time (6 credits for undergraduate students or 5 credits for graduate students).
Responsibilities
- Provide front desk coverage at The Union 208 (The Club House) and The Union 320 (Student Leadership and Involvement Office).
- Assist students with craft and promotional projects and help them locate supplies.
- Provide a high level of customer service and enforce Club House rules.
- Assist with Student Org Night in the fall and spring.
- Attend bi-weekly staff meetings.
- Assist Student Life staff as requested.
- Handle front desk duties, including greeting guests, answering a multi-line phone system, and picking up mail and packages from the post office.
- Guide students, faculty, and staff on BeInvolved, the Student Life website, student organization registration processes, and related topics.
- Assist office staff with administrative tasks and initiatives, including Adam’s Law/Stop the Haze and Annual Student Organization Registration.
- Participate on a Program Assistant committee, complete assignments and special projects, and collaborate with other Program Assistants.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
