UCC Operations Student Assistant - IE

James Madison University • Harrisonburg, VA

4d

About The Position

The University Career Center (UCC) seeks an Operations Student Assistant to provide general office support for approximately 8–12 hours per week. The assistant serves as a first point of contact for Career Center guests and helps maintain smooth daily operations. The role provides experience in customer service, communication, organization, problem-solving, teamwork, and the career development process, along with exposure to resources that can support the student’s own career goals.

Students in this role are expected to develop professional work habits, communicate courteously with diverse stakeholders, collaborate with colleagues, resolve routine front-desk issues and escalate more complex concerns, use Handshake and Microsoft Teams for office workflows, and reflect on their strengths and professional development goals.

Applicants must be full-time students with availability during business hours, Monday through Friday, 8 a.m. to 5 p.m. Employees must be degree-seeking students enrolled at least half-time: 6 credits for undergraduate students or 5 credits for graduate students. The position is part-time and pays $12.77 per hour.

Requirements

• Be a full-time student.
• Be a degree-seeking student enrolled at least half-time: 6 credits for undergraduate students or 5 credits for graduate students.
• Have availability during business hours, 8 a.m.–5 p.m., Monday through Friday.
• Be detail-oriented.
• Be able to work independently.
• Be willing to learn new skills required to complete job responsibilities.

Responsibilities

• Greet and assist Career Center guests, including students, employers, and visitors, providing professional, welcoming, and responsive customer service.
• Answer incoming calls promptly and professionally, addressing questions and resolving issues efficiently.
• Support the Career Closet by sorting donations, organizing the closet, and maintaining its general upkeep.
• Schedule student appointments with UCC Career Advisors.
• Approve job and internship postings in Handshake.
• Provide administrative support to UCC staff for office projects as needed.
• Provide programmatic support for UCC events, such as Career Fairs.
• Perform other duties as assigned.

Benefits

• Gain communication and customer service experience in a professional setting.
• Strengthen organization and problem-solving abilities.
• Work collaboratively as part of a team and gain insight into the career development process.
• Access resources that can support personal career goals and build transferable skills.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed