UCC Operations Student Assistant - IE

James Madison University • Harrisonburg, VA

5d

About The Position

The University Career Center is seeking an Operations Student Assistant to provide general office support for about 8–12 hours per week. The assistant will serve as a first point of contact for Career Center guests and help with administrative operations, Career Closet upkeep, appointment scheduling, job and internship postings, and event support.

The role offers experience developing communication, customer service, organization, problem-solving, teamwork, and professional skills, as well as insight into the career development process. Students will use Handshake for scheduling and check-in and Microsoft Teams to manage office workflows, and will reflect on their strengths and professional development goals.

Requirements

• Be a full-time student.
• Be available during business hours, 8 a.m.–5 p.m., Monday through Friday.
• Be detail-oriented.
• Be able to work independently.
• Be willing to learn new skills required to complete job responsibilities.
• Be a degree-seeking student enrolled at least half-time: 6 credits for undergraduate students or 5 credits for graduate students.

Responsibilities

• Greet and assist Career Center guests, including students, employers, and visitors, providing professional, welcoming, and responsive customer service.
• Answer incoming calls promptly and professionally, address questions, and resolve issues efficiently.
• Support the Career Closet by sorting donations, organizing the closet, and maintaining its general upkeep.
• Schedule student appointments with UCC Career Advisors.
• Approve job and internship postings in Handshake.
• Provide administrative support to UCC staff with office projects as needed.
• Provide programmatic support for UCC events such as Career Fairs.
• Perform other duties as assigned.

Benefits

• Opportunity to build communication and customer service skills in a professional setting.
• Opportunity to strengthen organization and problem-solving abilities while working collaboratively as part of a team.
• Behind-the-scenes insight into the career development process and access to resources that can support personal career goals.
• Opportunity to build transferable skills applicable to other career paths.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed