Program Assistant / Monitor - The Emergency Food Assistance Program

Community Action Partnership Belknap-Merrimack Counties•Concord, NH

About The Position

The Program Assistant / Monitor provides administrative and operational support to The Emergency Food Assistance Program (TEFAP) and supports the Program Director with statewide responsibilities. The role includes routine monitoring of Emergency Feeding Organizations (EFOs), implementation of Limited English Proficiency (LEP) services, compiling program statistical reports, reconciling inventory levels, and assisting with implementation of federal and state regulations. The position also helps coordinate program functions and services with state and local agencies, NHCAA, vendors, community organizations, staff members, and volunteers. The position is based in Concord and is full-time, 37.5 hours per week. Salary is commensurate with experience. Some travel within the community may be necessary.

Requirements

  • High school graduation or equivalent.
  • Knowledge and experience with computer applications and data entry.
  • Ability to work independently, prioritize work, and meet deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to work as a team player with multiple agencies and organizations.
  • Strong clerical skills, including the ability to organize, implement, and maintain record-keeping procedures.
  • Reliable transportation and a valid driver's license.

Nice To Haves

  • Food Safe Certification is strongly preferred.

Responsibilities

  • Assist with statewide on-site monitoring reviews of participating Emergency Feeding Organizations, completing reviews at a minimum of 40% of sites annually.
  • Maintain a monitoring tracking system to ensure organizations are monitored in accordance with state contract requirements.
  • Coordinate implementation of Limited English Proficiency services with participating Emergency Feeding Organizations.
  • Assist in developing, coordinating, and implementing statewide processes to track monthly commodity receipt and distribution data.
  • Maintain accurate and current files for participating organizations and agencies, including contracts, delivery records, invoices, inventories, and monitoring reports.
  • Maintain current addresses and contact information and mailing label lists for participating organizations and agencies, and notify appropriate state and Community Action Agency staff in writing of changes.
  • Enter and reconcile data related to commodity distribution and delivery records, client participation, commodity usage, and inventory levels.
  • Recommend commodity allocation adjustments as needed and as required by the State Plan.
  • Assist with compiling and reviewing statistical reports from participating agencies and organizations and compiling reports for state and federal government.
  • Provide Community Action Agencies and Emergency Feeding Organizations with information about upcoming commodity deliveries, nutritional information, recipes, and other relevant information.
  • Provide training information, technical assistance, and support to participating agencies, organizations, and new applicants.
  • Assist with processing program agreement contracts for participating agencies, organizations, and new applicants.
  • Train new organizations interested in receiving USDA-donated TEFAP foods.
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