Medication Assistance Program Assistant

Texas A&M University System • Victoria, TX

7d • Hybrid

About The Position

The Program Assistant, under general direction, provides standard program support and coordination of activities for the Medication Assistance Program. This position may require up to 20% or more of travel and may require work beyond normal office hours and/or on weekends.

Requirements

• Bachelor’s degree in applicable field or equivalent combination of education and experience
• Ability to communicate clearly and effectively with others.
• Ability to work with sensitive information and maintain confidentiality
• Ability to communicate clearly and effectively to ensure understanding
• Knowledge of word processing, spreadsheet, database, and standard office applications
• Strong written and verbal communication skills. Interpersonal, organizational, and customer service skills.

Nice To Haves

• Ability to speak English and Spanish
• Two years of related experience in public health, health outreach, or health education.
• Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Responsibilities

• Assists in coordinating program activities and travels to various program locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses to request for program information as needed.
• Conducts personal interviews with residents and aids in completing pharmaceutical applications for assistance programs and follows up on pending applications.
• Builds and maintains positive working relationships with patients, healthcare provides, and community organizations.
• Confers as needed on a timely basis with Healthy South Texas staff regarding patient care plans.
• Maintains pharmaceutical company and client databases and other program materials, including administrative, fiscal, and client records.
• Composes correspondence, reports, publications, presentations, including editing/proofreading program materials as needed.
• Continuously expands knowledge and understanding of community resources, services, and available programs.
• Assists in reviewing and updating program policies and procedures and makes recommendations for program improvement.
• Performs other duties as assigned.
• Assists patients in reviewing care plans and results in an effective manner.
• Motivates patients to be active and engaged participants in their health.
• Assists patients in overcoming barriers to obtaining needed medical care and social services and utilizing other community resources.
• Provides culturally appropriate support and information for the patient and their families in a series of structured visits and follow-up phone calls in a variety of settings, including the patients’ homes.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level