Program Assistant 2
About The Position
The Iowa Department of Health and Human Services is seeking a detail-oriented professional to coordinate licensing, regulatory compliance, and Certificate of Need activities. The position administers licensing processes, oversees the Juvenile Detention Center licensing program, coordinates the Certificate of Need program, and works with governmental agencies, regulated entities, health care providers, and other stakeholders. It calls for strong organization and analytical skills, comfort interpreting regulatory requirements, and the ability to communicate complex information clearly. The role reviews and processes licensing applications and related documents, maintains official records, and provides information about licensing requirements. It coordinates Juvenile Detention Center licensing and inspections, researches regulatory trends, and develops or revises rules and guidance. It also administers Certificate of Need application reviews and compliance activities, performs research and analysis, coordinates communication among program participants, and prepares reports and recommendations. Additional work includes maintaining compliance information in data systems, recommending program improvements, and supporting program oversight and leadership decisions. All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa. Applicants must complete a background check.
Requirements
- Meet at least one of the stated minimum qualification pathways: a bachelor’s degree in any field from an accredited four-year college or university plus one year of full-time administrative or technical support experience; a total of five years of education and/or qualifying full-time experience, with 30 semester hours of accredited coursework equaling one year of experience; or current, continuous experience in the state executive branch including 12 months of full-time work as a Program Assistant 1.
- Complete a background check to be considered.
- Perform all work on behalf of Iowa Health and Human Services within the State of Iowa.
Responsibilities
- Review licensing applications, renewals, amendments, and supporting documentation for completeness and compliance.
- Process licensing actions accurately and within established timeframes.
- Maintain official licensing records and document licensing decisions and related activities.
- Provide written and verbal information about licensing statutes, administrative rules, policies, procedures, and requirements.
- Coordinate licensing activities and regulatory communications across programs.
- Coordinate oversight of the Juvenile Detention Center licensing program.
- Review licensing and inspection reports to determine compliance with regulatory requirements.
- Respond to licensing and regulatory questions from facilities, partner agencies, and other stakeholders.
- Research state and national licensing trends, regulatory requirements, and leading practices.
- Develop and revise administrative rules, policies, procedures, standards, and guidance materials.
- Monitor implementation of licensing requirements and recommend program improvements.
- Administer and coordinate the Certificate of Need program, including application reviews and regulatory compliance activities.
- Conduct research and analysis related to Certificate of Need requirements and health care service planning.
- Coordinate communication among applicants, health care providers, attorneys, consultants, stakeholders, and agency leadership.
- Prepare reports, recommendations, correspondence, and supporting documentation.
- Monitor program activities for compliance with applicable statutes, administrative rules, policies, and procedures.
- Research and analyze regulatory programs, operational standards, and compliance processes.
- Recommend improvements to increase program consistency, effectiveness, and accountability.
- Maintain licensing and compliance information in applicable data systems.
- Prepare reports and materials supporting program oversight and leadership decision-making.
Benefits
- Health insurance coverage
- Dental insurance coverage
- Vision coverage
- Paid vacation leave (96 hours per year to begin, increasing with years of service)
- Paid sick leave (144 hours per year)
- Paid holidays (9 days per year)
- IPERS retirement plan, with employee and State contributions stated in the posting
- Retirement Investors Club (RIC) Employer Sponsored Retirement Plan, with State matching up to $75 per month
- Flexible spending accounts for medical and dependent care expenses
- Life insurance
- Free long-term disability insurance
- Employee Assistance Program
- Employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
