Program Applications Specialist

Veterans Health Administration • Wichita, KS

31d • Onsite

About The Position

The Wichita VA Medical Center is recruiting for a Program Application Specialist to work in the Health Administration department. The Program Application Specialist (PAS) is located within the Medical Administrative Service (MAS) Service Line at the Robert J. Dole VAMC (RJDVAMC); serving as the integrator that coordinates the business processes and software functions. The incumbent of this position provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and effects programmatic changes. The incumbent coordinates ongoing data collection and analysis utilizing knowledge of System Redesign principles to determine organization performance. Duties include, but are not limited to the following; Coordinates ongoing data collection and performs analysis to determine optimal organizational performance. Uses available data to determine current performance, and develops and implements local performance measures as needed to assess current status and determines areas targeted for improved effectiveness and efficiencies of MAS practices. Performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention. Identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems. Coordinates with other staff to identify information needs and develop data collection methods and report formats to meet those needs. The incumbent provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. Provides training for individual users on daily operational tasks and trains new users. Trains service employees and facility employees in the use of PIMS programs, such as scheduling, to ensure that data is entered correctly and optimizes clinic utilization. Training consists of development and presentation of both formal lectures and on-the-job sessions to those employees who will be entering, changing and extracting data. Trains users in resolving minor processing and equipment problems.

Requirements

• Must be a U.S. Citizen.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-09 position, must have served 52 weeks at the GS-07.
• For a GS-11 position, must have served 52 weeks at the GS-09.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• GS-09 Grade Determination: Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped with the particular knowledge, skills, and abilities to successfully perform the duties as a Program Specialist. Examples of specialized experience would typically include, but are not limited to: Extensive knowledge on various Medical Administrative Service (MAS) computer programs to include Veterans Integrated Systems Technology Architecture (Vista) packages; Analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs related to MAS operations; Developing reports that address work measurement; understanding of the organization and automated practices in government agencies that follow VA policies and procedures.
• GS-11 Grade Determination: Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service, that is directly related to the work of the position and has equipped with the particular knowledge, skills and abilities to successfully perform the duties as a Program Application Specialist. Examples of specialized experience would typically include, but are not limited to: Training staff on various Medical Administrative Service (MAS) computer programs; Analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs related to MAS operations; Identifying and recommending changes in current programs to meet future needs; Developing reports that address work measurement; Extensive experience of the Veterans Integrated Systems Technology Architecture (Vista) packages; Understanding of the organization and automated practices in government agencies that follow VA policies and procedures.
• Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Coordinates ongoing data collection and performs analysis to determine optimal organizational performance.
• Uses available data to determine current performance, and develops and implements local performance measures as needed to assess current status and determines areas targeted for improved effectiveness and efficiencies of MAS practices.
• Performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention.
• Identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems.
• Coordinates with other staff to identify information needs and develop data collection methods and report formats to meet those needs.
• Provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software.
• Provides training for individual users on daily operational tasks and trains new users.
• Trains service employees and facility employees in the use of PIMS programs, such as scheduling, to ensure that data is entered correctly and optimizes clinic utilization.
• Trains users in resolving minor processing and equipment problems.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree