Program and Outreach Director

Phoenix Senior Living•Midlothian, VA

About The Position

The Program and Outreach Director, also referred to as the Activities Director, develops, leads, and oversees a resident-centered activities and outreach program. The program promotes the Phoenix Senior Living philosophy and incorporates wellness into all aspects of residents’ lives, including emotional, sense of purpose, physical, social, intellectual, and spiritual dimensions. The director reports directly to the Executive Director. Responsibilities also include assisting with recruiting, hiring, and training the Assistant Program and Outreach Director. The director participates in Personalized Service Plans, reviews each new resident’s Resident Profile and addendum, and ensures appropriate personalized activities are available throughout the day and evening. The role tracks resident interest and participation, organizes small groups and clubs based on residents’ profiles and preferences, recognizes changes in residents’ conditions and takes appropriate action, and assists residents with getting to activities. In memory care, the director assists residents with Life Skills and other normalizing, life-enriching activities and engagement. The director also helps maintain activity supplies and schedules, communicates, facilitates, and records monthly resident council meetings.

Requirements

Associate degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly is preferred.
1–3 years of experience in senior living or skilled nursing activity and event planning; experience may include moderate to large event planning outside the senior living industry.
Demonstrated leadership capabilities.
Ability to meet the stated physical requirements, including standing, walking, sitting, occasional driving, assisting or supporting residents, lifting or carrying items, and bending, squatting, kneeling, climbing, reaching, and repetitive hand use.

Nice To Haves

Knowledge and experience in the assisted living industry and dementia care.
Associate degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly.

Responsibilities

Develop, lead, and oversee a resident-centered activities and outreach program that incorporates all dimensions of wellness.
Assist with recruiting, hiring, and training the Assistant Program and Outreach Director.
Participate in Personalized Service Plans and refer to the Resident Profile and addendum for every new resident.
Ensure a variety of appropriate, personalized activities are available throughout the day and evening, with resident care associate participation.
Maintain the PSL Activity & Program Guidebook and track daily which residents show interest in and participate in activities.
Use residents’ demographic profile information to organize small groups or clubs around shared needs and preferences.
Recognize changes in residents’ conditions and take appropriate action.
Assist residents to and from activity rooms when necessary.
In memory care, assist residents to and from Life Skills and other normalizing, life-enriching activities and routines, and support engagement.
Help maintain an inventory of activity and programming supplies, games, programs, and crafts.
Schedule, communicate, assist with facilitating, and record monthly resident council meetings.