Program and Outreach Director

Phoenix Senior Living•Midlothian, VA

About The Position

The Program and Outreach Director is responsible for developing, leading, and overseeing a resident-centered activities and outreach program that promotes the Phoenix Senior Living philosophy and incorporates wellness into all aspects of residents’ lives. The program should embrace emotional, purpose, physical, social, intellectual, and spiritual dimensions. The position also assists with recruiting, hiring, and training the Assistant Program and Outreach Director. The Director participates in resident care planning and ensures activities are personalized, varied, and available throughout the day and evening. The role includes tracking resident interest and participation, organizing small groups and clubs around residents’ needs and preferences, recognizing changes in residents’ conditions and taking appropriate action, supporting residents’ attendance and engagement, maintaining activity supplies, and coordinating the monthly Resident Council. The position reports directly to the Executive Director.

Requirements

One to three years of experience in senior living or skilled nursing activity and event planning; experience may include moderate to large event planning responsibilities outside the senior living industry.
Demonstrated leadership capabilities.

Nice To Haves

Associate degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly.
Knowledge and experience in the assisted living industry and dementia care.

Responsibilities

Develop, lead, and oversee a resident-centered activities and outreach program incorporating all dimensions of wellness.
Assist in recruiting, hiring, and training the Assistant Program and Outreach Director.
Participate in Personalized Service Plans (PSP).
Refer to the Resident Profile and addendum for every new resident.
Ensure varied, appropriate, and personalized activities are available throughout the day and evening, with resident care associate participation.
Maintain the PSL Activity & Program Guidebook and track residents’ interest and participation in activities daily.
Use resident demographic profile information to organize small groups or clubs that address shared needs and preferences.
Recognize changes in residents’ conditions and take appropriate action.
Assist residents to and from activity rooms when necessary.
In memory care, assist residents to and from Life Skills and other normalizing, life-enriching activities and routines, and assist with engagement.
Assist in maintaining an inventory of activity and programming supplies, games, programs, and crafts.
Schedule, communicate, assist with facilitating, and record the monthly Resident Council.