Program Analyst (Travel Programs)

Defense Human Resources Activity•Alexandria, VA

About The Position

This position is part of the Defense Human Resources Activity. The Program Analyst researches and investigates new or improved business and management practices for application to Department of Defense travel programs and processes, notably the Defense Travel System (DTS). The role analyzes management information requirements and develops program or administrative reporting systems, while preparing and providing information and metrics related to travel system functional requirements. The analyst evaluates travel-related business processes, management requirements, and system operations to recommend and implement improvements, cost reductions, and corrective actions. The position serves as lead tester for DTS, leads change management and lifecycle documentation using Agile methodology, and assesses enterprise-wide travel systems from user logon through final transaction archiving. The analyst also prepares data and informational packages for senior leadership and represents the branch and division as a subject matter expert on committees and working groups.

Requirements

One year of specialized experience equivalent to the GS-12 grade level in the Federal service.
Skill in adapting analytical techniques and evaluation criteria to measure and improve program effectiveness and/or organizational productivity.
Experience leading a comprehensive change management process and system lifecycle documentation using Agile methodologies to support software updates and continuous capability integration.
Comprehensive knowledge of laws, regulations, and policies governing DoD passenger travel, including the Joint Travel Regulations and Financial Management Regulations.
Expertise in extracting information from questionable or incomplete data, validating analytical conclusions, and integrating contributions from analysts or subject matter experts to prepare analytical products and provide timely analysis.
Experience representing an organization with other professional organizations in seminars and conferences.
Must be a U.S. citizen.
Males born after December 31, 1959 must be registered for Selective Service or exempt.
Must be suitable for Federal employment, as determined by a background investigation.
May be required to successfully complete a probationary period.
Status candidates must meet time-in-grade requirements of 52 weeks at the next lower grade level.

Responsibilities

Analyze travel-related business processes, management requirements, and system operations to research, recommend, and implement improvements, cost reductions, and corrective actions.
Serve as lead tester for the Defense Travel System (DTS), developing test plans, verifying new functionality, and leading special projects to resolve system problem reports and address data analysis mandates.
Lead DTS change management and lifecycle documentation using Agile methodology/framework to support seamless software updates.
Analyze and evaluate the end-to-end operation of enterprise-wide travel systems, assessing effectiveness, quality, and progress in streamlining processes from user logon to final transaction archiving.
Prepare and provide data, metrics, and informational packages related to travel system functional requirements for senior leadership.
Represent the branch and division as a subject matter expert on committees and working groups, providing analysis and recommending courses of action on enterprise-wide travel systems.