Program Analyst (Informatics) - Health Administration

Veterans Health Administration•Des Moines, IA
•Onsite

About The Position

The VA Central Iowa Health Care System is recruiting one full-time Program Analyst (Informatics) for the Health Administration Service Line. The role supports the VA Midwest Health Care Network’s Whole Health System of care, which empowers Veterans to manage their health and well-being through personalized health plans, healing relationships and environments, and connections to their communities. The work supports the Veterans Health Administration mission of providing exceptional health care that improves Veterans’ health and well-being. The Program Analyst supports informatics programs and health information technology through program and partnership management, data and content management, application support, business architecture and workflow analysis, health information technology system optimization, requirements management, and education and change management. The position helps ensure that the VHA electronic health record and related tools support quality care, patient safety, and provider needs. The work is usually sedentary, with periods of walking, standing, bending, or climbing. Employees may carry light items such as books, instruments, laptops, and similar materials. The work schedule is 7:30 a.m. to 4:00 p.m. Telework is not available, and the position is not virtual.

Requirements

  • U.S. citizenship.
  • Proficiency in written and spoken English.
  • For GS-09 qualification, one year of specialized experience equivalent to at least GS-07 in the Federal Service, or qualifying graduate education, or an equivalent combination of education and experience.
  • Specialized experience, when used to qualify, must be directly related and include knowledge of automation and software systems and options affecting clinical practice; data analysis, including collecting, evaluating, and synthesizing data; assistance with process improvement projects; supporting communication between clinical and business teams for deployment, sustainment, and optimization; and preparing reports and graphical data presentations.
  • Alternatively, successfully complete two years of progressively higher-level graduate education, a master's or equivalent graduate degree, or LL.B. or J.D. in a related field from an accredited institution, with education demonstrating the knowledge, skills, and abilities needed for the work.
  • For a combination of education and experience, only education beyond the first year (18 semester hours) may be used toward GS-09 qualification; submit transcripts if relying on education.
  • Current federal employees who held a GS grade during the past 52 weeks must meet time-in-grade requirements; GS-09 applicants must have served 52 weeks at GS-07.
  • Meet the announcement requirements by its closing date, 10/14/2026.
  • Complete required background/security investigation and online onboarding, provide acceptable identification, meet application documentation requirements, and participate in the seasonal influenza vaccination program.
  • Serve a one- or two-year trial period.
  • If using foreign education, provide a Certificate of Foreign Equivalency with the transcript.

Responsibilities

  • Provide communication channels to clinical and business teams to support deployment, sustainment, and optimization, communicating with stakeholders at all organizational levels to facilitate change.
  • Cultivate working relationships between the Offices of Information & Technology and Health Informatics to support ongoing dialogue and sustainment and optimization of health IT solutions and workflows.
  • Coordinate subject matter experts to support informatics decision-making and optimization of the healthcare system and its tools.
  • Promote collaboration among enterprise and facility-level clinical and biomedical engineering staff and health informatics so patient care technology is integrated effectively into clinical processes.
  • Evaluate content quality, ensure access to knowledge resources, reduce redundant data sources, and improve information interoperability.
  • Develop reports and information tools using a variety of methods and tools.
  • Develop, implement, monitor, maintain, and optimize informatics tools and access to them in support of healthcare capabilities and technologies associated with the electronic health record.
  • Analyze workflows to identify opportunities to improve or optimize the behavior of people, systems, information, and tools, including transition from current to future states.
  • Continuously evaluate, test, and improve the VHA electronic health record to improve patient care, ensure patient safety, and meet provider needs.
  • Document, prioritize, and recognize requirements for improving the electronic health record and other systems in collaboration with end users; identify business needs, locate appropriate subject matter experts, and participate in requirements elicitation.
  • Support the management and delivery of educational experiences using information solutions and technology across healthcare.
  • Develop informatics practices and competencies in alignment with organizational strategic needs.
  • Support higher-level analysts in formal and informal education and staff in-services as required.
  • Maintain professional relationships and use proactive interpersonal skills to achieve service goals and maximize group productivity and quality.

Benefits

  • Federal employee benefits package available to eligible employees and their families; specific benefits depend on position type and eligibility.
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